Youth Rapid Rehousing Case Manager

About the role

St. Joseph’s Villa is seeking a compassionate and resourceful Youth Rapid Rehousing Case Manager to join the Flagler Housing & Homeless Services team. This position supports young adults ages 18–24 who are experiencing homelessness by helping them secure permanent housing and develop the skills, resources, and stability needed to remain successfully housed. The Case Manager works as part of a collaborative Rapid Rehousing team and partners with clients, landlords, community organizations, and service providers to address barriers to housing and support long‑term stability.

Responsibilities

• Assist young adults with obtaining and maintaining safe, affordable rental housing, including client intakes, assessments, and development of individualized housing stabilization plans.
• Coordinate temporary housing arrangements, move‑in activities (utility deposits, furniture, moving assistance, household supplies) and build relationships with landlords to expand housing opportunities.
• Provide individualized case management, set realistic goals related to housing, employment, income, education, budgeting, and independent living, and educate clients about tenant rights, program expectations, and benefits.
• Make referrals to health, medical, employment, education, financial, and other community resources and follow up to ensure successful connection.
• Process financial assistance requests for rental subsidies, utility deposits, utilities, furniture, and other eligible expenses; prepare check requests, invoices, and supporting documentation.
• Maintain accurate client records, both paper and electronic (including HMIS/HCIS), track client progress, services provided, and program expenditures, and complete required assessments.
• Participate in case coordination, team, community meetings, CACH Coordinated Entry conference calls, and care coordination meetings; present client progress, barriers, and recommended solutions.
• Develop and maintain relationships with landlords, service providers, and community organizations; identify and cultivate new community resources.
• Engage in required training and professional development activities.

Qualifications

• At least one year of directly related experience working with a similar population.
• Bachelor’s degree in Human Services or a related field preferred; relevant experience may be considered in lieu of a degree.
• Valid Virginia driver’s license with an acceptable driving record.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to successfully complete required background checks and agency‑required training.
• Ability to travel locally for client visits, meetings, trainings, and community activities.