Youth Program Manager / Coach Development & Operations Lead

About the role

Soccer Stars El Paso is seeking a Youth Program Supervisor to oversee its recreational youth soccer programs throughout El Paso. The role is part-time and seasonal (fall season), with potential for continued employment in future seasons. The supervisor must be available to travel between program locations and reports to the Program Director/Owner.

Responsibilities

• Visit and supervise classes at multiple program locations
• Arrive before the coaching staff to ensure each location is fully prepared before classes begin
• Remain on-site until the final class has ended and all coaches, equipment, and participants have safely departed
• Ensure coaches arrive on time, prepared, and professionally dressed
• Observe classes and ensure coaches are delivering the Soccer Stars curriculum with enthusiasm, consistency, and age-appropriate instruction
• Provide real-time coaching, mentoring, and constructive feedback to help coaches grow professionally
• Evaluate coach performance objectively and provide clear, constructive feedback that supports continuous improvement
• Set the standard for professionalism, punctuality, organization, and accountability across all programs
• Help maintain a fun, engaging, and safe learning environment for every child
• Verify attendance and ensure children are enrolled in the appropriate classes
• Support coaches with class management and behavioral challenges when needed
• Build positive relationships with parents and serve as a trusted point of contact during site visits
• Address parent questions, concerns, and feedback professionally and promptly
• Maintain timely, proactive, and professional communication with the Program Director regarding coach attendance, class quality, parent feedback, operational concerns, incidents, and follow-up items
• Communicate staffing, scheduling, and program needs promptly so issues can be addressed before they impact families or coaches
• Aid in coach onboarding, training, and ongoing professional development
• Maintain Soccer Stars' high standards of professionalism, customer service, and program quality

Requirements

• Previous experience coaching or working with young children
• Leadership or supervisory experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Demonstrated ability to evaluate performance, provide constructive feedback, and support the professional development of others
• Prominent record of exceptional punctuality, reliability, and personal accountability
• Excellent communication skills and a commitment to responding promptly to calls, texts, and emails during working hours
• Valid driver's license and reliable transportation
• Currently residing in the El Paso, TX area
• Ability to pass a background check

Preferred Qualifications

• Experience in one or more of the following areas is a plus: Youth sports, Early Childhood Education, Recreation or Community Programs, Afterschool Programs, Camp Leadership, Child Development, Teacher or Instructional Coach, Staff Training or Team Leadership
• Current First Aid, CPR, or player safety certifications
• Soccer coaching experience is preferred, but strong leadership, communication, and child engagement skills are equally important