Manager, Youth Program Operations

Responsibilities

• Translate Youth Development priorities, quality standards, and field insights into actionable Program Operations strategies.
• Design and refine operational frameworks that enable consistent implementation of youth programming across diverse Club environments.
• Ensure Program Operations strategies complement and strengthen broader Youth Development and Quality Improvement initiatives.
• Develop standardized planning systems, operational tools, and implementation routines that support Clubs nationwide.
• Strengthen staffing models and operational practices that enable high-quality program delivery.
• Guide Clubs in adopting systems that improve execution and long-term organizational effectiveness.
• Partner with local Clubs to assess operational challenges affecting program quality.
• Provide strategic consultation that helps organizations build sustainable operational capacity.
• Coach leaders through systems-level improvements rather than one-time solutions.
• Identify recurring implementation challenges and inform future organizational strategy.
• Collaborate closely with Youth Development Programs, Quality Improvement & Youth Impact, and other internal partners.

Qualifications

• Bachelor's degree required; advanced degree or equivalent experience preferred.
• Seven or more years of progressive experience in youth development, organizational operations, program operations, consulting, or related fields.
• Experience developing strategy alongside senior leaders and translating strategy into operational execution.
• Experience supporting, consulting with, or building capacity within youth-serving organizations.
• Demonstrated ability to influence without direct authority across multiple stakeholders.