Youth Hub System Navigator

About the role

The Prevention & Outreach Specialist will support youth and young adults who are homeless or experiencing unstable housing by connecting them to essential services and community resources.

Responsibilities

• Connect youth to food assistance programs (SNAP, food banks, meal services)
• Support applications for rent, utilities, and relocation assistance
• Guide youth through financial aid, housing, healthcare, and education resources
• Develop individualized action plans for stability and growth
• Build relationships with community providers and service organizations
• Advocate for youth and help remove barriers to accessing services
• Connect youth to job training, internships, and employment opportunities
• Maintain accurate, confidential records and track program outcomes
• Collaborate with team members and participate in case discussions

Requirements

• High school diploma or equivalent required; degree in Social Work, Human Services, or related field preferred
• Valid Driver’s License
• Experience working with at-risk youth or in a community services setting is highly desirable
• Knowledge of local and national systems and resources available for youth, including food assistance, housing, mental health services, and employment programs
• Strong communication and interpersonal skills with an ability to build trust and rapport with youth from diverse backgrounds
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
• Able to work independently and as part of a multidisciplinary team
• Proficiency in using computers and basic office software (e.g., Microsoft Office, Google Workspace)

Qualifications

• High school diploma or equivalent required
• Preferred degree in Social Work, Human Services, or related field
• Valid Driver’s License
• Experience working with at-risk youth or in a community services setting
• Knowledge of local and national systems and resources for youth
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in computers and office software

Skills

• Excellent communication and interpersonal skills
• Ability to build trust and rapport with youth from diverse backgrounds
• Confidentiality and handling sensitive information
• Computer proficiency (e.g., Microsoft Office, Google Workspace)

Benefits

• Earn Competitive Pay
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs
• Industry-Leading PTO: 5+ weeks
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities
• Make a Difference: Mission-driven team dedicated to kindness, compassion, and Full Life Care for All

Pay

Competitive pay based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the youth served.