In-School Youth Program Navigator

Position Summary

The In-School Youth Program Navigator provides career exploration, work readiness training, and case management support to in-school youth enrolled in the YouthWorks’ HIRE Me program. This position requires regular travel to partner schools and paid work experience sites to deliver programming and provide direct support to participants.

Qualifications

• Education and Years of Experience: High School diploma AND 4+ years of relevant experience.
  Associates degree AND 2+ years of relevant experience.
  Bachelors degree AND 1+ years of relevant experience.
• Required Experience: Working with youth and/or young adults, with low-income and at-risk youth.

Responsibilities

• Daily Operations: Develop and deliver engaging educational, work readiness, recreational, and social-emotional learning activities that promote positive youth development, align with school-day priorities, and reinforce TANF youth program elements.
• Relationship Management: Maintain accurate, timely, and comprehensive documentation of participant progress, attendance, and service delivery, including case notes, assessments, and outcome tracking, to support program reporting and compliance.
• Safeguard all participant files and personally identifiable information, ensuring information is shared strictly on a need-to-know basis and in compliance with confidentiality requirements.
• Prepare and maintain records and reports, such as participation data, or other information needed to gauge effectiveness of services.
• Communicate with host businesses to ensure adequate work sites so that students will participate in 3 rotations over the course of the school year to build marketable, competitive skills.
• Service Delivery: Implement individualized employment plans by assisting participants with job search activities, job identification, application submission, and placement services.
• Deliver job search, placement, and career development services utilizing labor market information, employer partnerships, and job search technologies (including CareerLink, JSS, and supplemental workshops).
• Communicate job-specific expectations, workplace standards, and employer requirements to participants; maintain ongoing communication with employers and internal teams to ensure alignment with business and program needs.
• Provide job-specific training, guidance, and support to promote workplace readiness, performance, and safety.
• Outreach: Participate in required program meetings with internal Goodwill departments and external community partners to support coordinated and effective service delivery.
• Build and maintain strong, collaborative relationships with participants, employers, funders, community partners, and internal stakeholders to support program effectiveness, participant engagement, and successful outcomes.
• Collaborate with school personnel, program partners, and employers to support participant engagement, address barriers to participation, and facilitate successful connections to work-based learning opportunities, post-secondary education, and career pathways.
• Case Management: Develop, implement, and regularly update individualized employment and service plans aligned with participant goals.
• Monitor participant progress through ongoing face-to-face meetings and goal reviews, adjusting strategies in accordance with program and contract guidelines.
• Maintain accurate and timely documentation of assessments, service plans, case notes, and outcomes in applicable data systems, ensuring compliance with organizational, funder, and confidentiality requirements.