Youth Experience & SEL Facilitator Lead (Volunteer)
Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework.
About the role
We are seeking a Youth Experience & SEL Facilitator Lead to strengthen the design, delivery, and consistency of student experience across MAP programs. This role ensures that sessions are engaging, structured, and aligned with trauma-informed practices, while supporting facilitators and mentors in delivering high-quality, consistent experiences for students. This is a program quality and experience leadership role that directly impacts how students feel, engage, and grow within MAP.
Location: Hybrid (NYC-based preferred) / Remote
Type: Volunteer
Reports To: Chief of Education
Works Closely With: Program Managers, Site Coordinators, Mentors, PromiseRooted Team
Responsibilities
- Support development and refinement of SEL activities and session structures
- Ensure sessions are aligned with trauma-informed and culturally responsive practices
- Support integration of identity-building frameworks across programming
- Guide facilitators and mentors in delivering consistent, high-quality student experiences
- Provide feedback, support, and best practices for engagement and group management
- Help strengthen facilitation consistency across sites and programs
- Observe sessions and identify opportunities to improve delivery and engagement
- Support alignment across program components (SEL, homework support, enrichment)
- Help standardize strong facilitation practices
- Ensure sessions are inclusive, engaging, and developmentally appropriate
- Support strategies that promote belonging, emotional regulation, and confidence
- Help maintain safe, structured, and supportive environments
- Work closely with Program Managers and Site Coordinators to strengthen implementation
- Incorporate feedback from students, mentors, and families into improvements
- Support development of facilitator resources and training materials
- Maintain organized documentation of observations, feedback, and improvements
- Support alignment across PromiseLearning programs
- Maintain timely, professional responsiveness via Google Workspace
Qualifications
- Experience in education, youth development, or social-emotional learning
- Strong facilitation and communication skills
- Ability to support and guide facilitators and mentors
- Strong organizational and observation skills
- Alignment with MAP’s mission and dignity-centered values
Preferred:
- Background in education, psychology, or social work
- Experience working with youth experiencing adversity or housing instability
- Experience with SEL curriculum or program design
- Familiarity with behavior support and classroom management strategies
Commitment
- Volunteer leadership role
- Approximately 5–10 hours per week
- Minimum 6-month commitment preferred
- Hybrid with optional NYC-based in-person engagement
Benefits
- Experience leading and improving SEL and student experience quality
- Collaboration with education and program leadership
- Professional references and letters of recommendation
- A meaningful role shaping how students experience and grow within MAP