Youth Development Director

Responsibilities

• Ensures the member/participant experience is consistent, integrated and aligned to YMCA goals for youth programming and participant experience, engagement and retention.
• Identifies and promotes key drivers of a successful program experience.
• Adapts and creates tools and processes to enhance participant experience.
• Increases member/participant connection and commitment to YMCA programs.
• Makes sure program registration goals are understood and means for development are identified.
• Adapts and customizes program portfolio and curriculum to meet community needs.
• Optimizes program capacity and enrollment goals.
• Promotes programs in the community through multiple channels including community engagement strategy.
• Ensures program safety and compliance according to program standards.

Team Management

• Identifies hires, manages and motivates a high-performing team that accomplishes program objectives.
• Counsels and mentors staff to support them in delivering safe, engaging and well-organized program services.
• Trains new staff and provides ongoing trainings in accordance with training designs.
• Facilitates all-staff meetings and in-services.
• Responsible for ensuring staff are compliant with required trainings and certifications.
• Recruits and trains volunteers to meet the needs of the programs.
• Evaluates volunteer work and strategy to ensure volunteers are used appropriately.

Fiscal and Risk Management

• Manages program budget, including revenue and expenses, to meet financial targets and monitors financial performance.
• Oversees maintenance of table files, program guides and online registration site to ensure accurate information is advertised.

Requirements

• Bachelor's Degree or equivalent or higher in Elementary Education, Recreation Management, Early Childhood Education or a related field.
• 3 to 5 years or more experience in youth and family programming providing high-quality experience to program participants, with at least 3 years of supervisor or team leadership experience.
• Commitment to, and a passion for, the YMCA of Metro Chicago’s mission.
• Budget and expense management experience with the ability to assist in managing budgets to plan.
• Demonstrated interpersonal skills with the ability to effectively build and maintain relationships with customers, team members and other stakeholders and constituents.
• Intermediate proficiency in Microsoft Office (Word, Excel), email; ability to learn and adapt to new technology.
• Demonstrates evidence of YMCA Team Leader competencies in previous experience or practice.
• Meets physical qualifications required as outlined in job description.

Benefits

The YMCA offers a comprehensive benefits package for eligible employees, including a complimentary adult YMCA membership and an employee discount on select programs. Career advancement opportunities are available, allowing you to grow your career at the Y!