Youth Counselor Supervisor

Qualifications

Education and Experience:

• Bachelor’s degree required.
• Behavioral science’s degree preferred.
• Minimum of one year experience working in similar setting or supervisory experience.

Essential Functions

Planning and Organizing Activities:

• Responsible for planning and coordinating supervision of all youth counselors.
• Participates in a monthly on call rotation.

Supervisory and Training Activities:

• Mets with each Youth Counselor at regular intervals on an individual basis and as needed for supervision and gives a written performance evaluation annually.
• Provides immediate and follow-up feedback to Youth Counselors on performance.
• Documents supervisory interactions.
• Assigns tasks to Youth Counselors on duty.
• Oversees, leads, reviews, assists and ensures that all tasks are completed before shift change.
• Completes or directs completion of shift report, shift logs, and all necessary documentation.
• Participates in mandatory meetings and training including CPR, Basic First Aid, and SCM Training.
• Role models adherence to Florence Crittenton policies and oversees Youth Counselors consistently adhering to all agency policies and procedures.
• Assures appropriate shift staffing.
• Responsible for communication between shifts and from other departments.
• Completes or directs completion of assigned projects.

Administrative Activities:

• Reports directly to Residential Director.
• Facilitates shift change meetings, ensuring clear communication between shifts regarding tasks, pertinent information, or resident needs.
• Supports leadership and staff in special projects.

Knowledge, Skills and Abilities

• Ability to understand, interpret and apply all Florence Crittenton policies, procedures and protocols and hold Youth Counselors accountable.
• Ability to carry out the daily structure to increase predictability and consistency in the milieu.
• Actively engage with clients in the milieu.
• Ability to coach through demonstration and role modeling.
• Ability to observe the environment and engage in critical thinking.
• Model and promote the use of DBT concepts and language within the milieu.
• Knowledge of positive parenting techniques, including effective discipline as it relates to children aged six to eighteen.
• Knowledge of child adolescent growth and development.
• Knowledge of the effects of emotional, social, economic and cultural influences on children.
• Knowledge of effective communication skills, techniques, and of standard English language.
• Knowledge of common mental health interventions including medications.
• Working knowledge of psychological theories and best practices.
• Knowledge of facility guidelines and/or contractual agreements, information-sharing, and confidentiality.
• Must have a high degree of human relations skills.
• Ability to establish and maintain productive work relationships with residents, co-workers, and stakeholders.
• Model and promote a trauma informed approach with decrease shame responses and increase the concept of unmet needs.