Youth Coach

About the role

CASES is looking for a Youth Coach to engage young people in meaningful conversation, set goals, and provide support and encouragement. As a Youth Coach you will join a successful, innovative, and collaborative movement changing the landscape of child welfare and the juvenile legal system, work alongside over 500 passionate professionals, and make an immediate impact by helping youth carve out pathways to success as they define it. The position is based at 412 East 147th Street, Bronx, NY 10455, with travel expected throughout the assigned borough or to where participants feel safest, and a minimum of 80% of client contact occurring in the community.

Responsibilities

• Develop relationships with young people and their families to support participant compliance of in‑person contacts twice weekly and weekly phone calls
• Support young people in adhering to obligations set forth by court mandates
• Plan activities to attend with participants after school and during school breaks
• Create relationships with education staff from schools participants attend to support educational success, including monitoring school attendance
• Partner with young people to establish short‑ and long‑term goals
• Be accessible to young people outside of program hours in case of crisis
• Facilitate groups as needed
• Perform daily documentation of contacts and efforts
• Connect youth to positive community activities and verify attendance and participation
• Work closely with families to engage them in the development of goal plans and aftercare plans
• Administer assessment tools as needed (mental health, risk, educational) to assist in developing youth goal plans
• Engage in weekly team and individual supervision meetings led by a supervisor
• Adhere to ACS‑mandated onboarding core trainings and annual training requirements

Requirements

• At least 2 years’ experience working with young people
• Desire to learn from youth
• Commitment to youth engagement through collaboration with youth and their families
• Demonstrated ability to engage and motivate youth
• Positive attitude and excellent problem‑solving skills
• Trained in or committed to becoming competent in trauma‑informed approaches
• Experience developing relationships with schools, community‑based organizations, and/or other youth service providers
• Schedule flexibility: general hours are 10am‑6pm, but some activities require starting earlier or ending later

Preferred Skills

• Bilingual Spanish & English

Benefits

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year
• Retirement 403(b) Competitive matching up to 6%
• Employee Referral Program

Pay

The salary for this role is $61,800 per year.

Schedule

This position is full‑time Monday‑Friday 10am‑6pm, with flexibility to start earlier or end later as needed to meet youth needs. General hours are 10am‑6pm, averaging 35 hours per week excluding breaks. Workplace flexibility allows completing work from home or another suitable space after office reporting or field/community‑based work, with a minimum of 80% client contact in the community.