Youth and Family Manager

About the role

This job involves developing, organizing, and implementing high-quality YMCA Before and After School care, Learning Academy, Summer Camp, and other Family Programming including recreational sports leagues, Tots Programming, Teen Programming, and Parent Night Out Events. It also includes managing, directing, and coordinating school age child care programming.

Responsibilities

• Manages, directs, and coordinates school age child care programming for before and after school programs, full day care, family programming, summer camp, tots programming, youth sport programs, and teen programming at all YMCA locations
• Ensures high quality program standards and consistently establishes new program activities
• Expands programming within the community in accordance with strategic and operating plans
• Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed
• Reviews and evaluates staff performance on a regular basis using coaching techniques
• Builds relationships with staff and develops strategies to motivate and coach staff to achieve program goals and objectives
• Develops, manages and controls all income and expenses related to areas of responsibility with guidance of Senior Program Director
• Initiates activities, participates in programming, and interacts with children
• Ensures that all YMCA, State, and local program safety standards are met and procedures followed
• Develops and maintains positive relationships with school administration, parent groups, and other community partner agencies related to all Youth and Family programming
• Responds to all parent and community inquiries and complaints in a timely manner
• Oversees and directs the behavior management of children within Youth and Family programs, including but not limited to, daily behavior redirection, parent conferences, behavior plans, and suspension and removal from program
• Maintains and monitors program documents and environmental scale for compliance with NCDCDEE Childcare program guidelines including but not limited to ensuring monthly and yearly inspections are completed and oversight of recurring staff trainings
• Develops and coordinates Youth and Family Program curriculum including but not limited to sports leagues, after-school care, summer camp, and tots programs all in accordance with YMCA mission, Character Development integration, and 5-star licensing requirements as necessary
• Possesses working knowledge of child abuse and neglect laws and proper reporting procedures
• Follows all policies and procedures as set forth in the personnel policy, employee handbook, department handbook and the emergency response plan manual
• Aids in the Harrison Family YMCA’s Annual Campaign Fundraising activities
• Recruits volunteers and storytellers
• Conducts self in a professional and responsible manner at all times
• Performs other related duties as assigned by Senior Program Director or CEO
• Responsible for maintaining SFSP sponsor regulations. Ensures all mandatory trainings, reporting and USDA Nondiscrimination Statement is upheld in Summer Food Service Program

Qualifications

• Bachelor's degree in related field or equivalent
• Three or more years of management experience, preferably in multiple YMCA program areas or other not-for-profit agencies
• Knowledge of, and previous experience with, behavior management and age-appropriate discipline strategies for children
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Scheduling flexibility based on meeting demands of job roles early mornings, late nights, and weekend work possible
• Valid NC Driver’s License
• Ability to travel on a flexible schedule as needed with a driving record that meets YMCA policies. Proof of auto insurance on vehicle used is required
• YMCA Leader certification preferred

Skills

• Working knowledge of child abuse and neglect laws and proper reporting procedures
• Ability to initiate activities, participate in programming, and interact with children
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Ability to direct through supervision of staff and program development
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Benefits

Employee Assistance Program
Retirement Contribution USD $35,000.00 - USD $40,000.00 /Yr.

Pay

USD $35,000.00 - USD $40,000.00 /Yr.

Schedule

Scheduling flexibility based on meeting demands of job roles early mornings, late nights, and weekend work possible.