Young Adult Peer Supporter (Teen Talk Lines)

About the role

The Young Adult Peer Supporter position is part-time, working Monday 1-9pm, Wednesday 1-9pm, and Saturday 1-9pm. The Teen Talk Lines operate 7 days a week, 1pm-9pm. This position is not remote.

Responsibilities

• Answer telephone calls and text messages, exhibiting empathy and active listening skills
• Complete daily logs and required documentation in a timely manner
• Communicate with supervisors effectively, accurately, and in a timely manner
• Offer support to individuals developing recovery/WRAP plans
• Maintain regular and predictable attendance
• Respond to teens reaching out on the Teen Talk Line as needed
• Run clubs with youth and mentor, train, and develop youth volunteers

Qualifications

• High school diploma or GED
• 1+ years of personal experience with mental health challenges
• Completed Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification, or willingness to complete training within six months of hire
• Falling in the range of 18-25 years of age
• Experience supporting teens with mental illness (preferred)
• A valid US driver's license for at least two years, not including time with permit
• No serious traffic convictions within the past three years
• Reliable vehicle with valid registration and inspection stickers and valid auto insurance

Requirements

• High school diploma or GED
• 1+ years of personal experience with mental health challenges
• Completed Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification, or willingness to complete training within six months of hire
• Falling in the range of 18-25 years of age
• Experience supporting teens with mental illness (preferred)
• A valid US driver's license for at least two years, not including time with permit
• No serious traffic convictions within the past three years
• Reliable vehicle with valid registration and inspection stickers and valid auto insurance

Benefits

• Paid Time Off
• 401K match
• Mileage Reimbursement
• Paid travel time between worksites
• Tuition reimbursement, college tuition discounts
• Employee Assistance Program (EAP)
• Referral Bonuses
• Ongoing Training
• Credit Union perks, retail discounts

Pay

$18.50/hour, with CPS and/or CRS certification, and increases based on education and experience

Schedule

Part Time: Monday 1-9pm, Wednesday 1-9pm, Saturday 1-9pm