Yoga + Pilates Program Manager
Studio Operations & Standards
Oversee all aspects of the Cultivate Yoga & Pilates studio, ensuring smooth and professional day-to-day operations.
Develop standard operating procedures (including but not limited to cleaning and scheduling processes) to implement heated classes into our scheduling.
Oversee opening/closing procedures, daily upkeep, and instructor accountability.
Ensure full compliance with health, safety, and cleanliness standards.
Maintain an organized worksite and professional relationships with vendors, landlords, instructors, and community partners.
Instructor Management
Manage all instructor interviews, hiring, training, scheduling, substitute needs, and ongoing relationships.
Sub classes on as needed basis.
Client & Community Relations
Ensure an exceptional experience for every client at every touchpoint.
Own client relationships and overall department performance.
Build and maintain strong relationships with members to ensure an outstanding client experience.
Scheduling & Programming
Develop and maintain class schedules that balance member demand with instructor availability.
Coordinate and promote workshops, special events, and unique programming.
Business Performance
Drive membership sales, class attendance, and member retention through offerings and strategic engagement.
Manage studio finances, including budgeting, payroll coordination, and revenue tracking.
Systems & Administration
Maintain instructor and program scheduling, updates, and communications in RGP.
Track job organization, task management, and progress using ClickUp.
Maintain organized files, documents, manuals, and vendor records on the CMI Google Drive.
Utilize Slack and Homebase for all internal communications.
Maintain an organized worksite and professional relationships with vendors, landlords, instructors, and community partners.
Represent the Cultivate brand with integrity in all interactions.
Qualifications
Demonstrated experience in studio, gym, or wellness facility management. Heated class experience is preferred.
Yoga or Pilates certification required.
Genuine passion for yoga, Pilates, fitness, and wellness.
Proven leadership ability with experience managing small teams.
Strong interpersonal and communication skills.
Proficiency with booking and management platforms.
Solid business acumen, with experience managing budgets and KPIs.
CPR/First Aid certification, or willingness to obtain one.