Yardi Trainer/Systems Specialist

Position: Yardi Trainer/Systems Specialist | FLSA: Exempt | Department: Asset Management

About the role

The Yardi Trainer / Systems Specialist is responsible for the implementation, configuration, training, and ongoing support of the Yardi property management platform across the organization. This role bridges the gap between technology and operations, serving as the primary subject matter expert for all Yardi-related systems, workflows, and integrations. The ideal candidate combines deep Yardi product knowledge with the ability to design and deliver effective training programs for staff at all levels.

Responsibilities

• System Administration & Configuration
  • Serve as the primary administrator for Yardi Voyager and related modules (e.g., RentCafe, Yardi Payments, Yardi Maintenance, Yardi Leasing)
  • Configure and maintain system settings, user roles, security permissions, and workflows in alignment with company policies
  • Manage system upgrades, patches, and new module implementations in coordination with Yardi support and internal IT
  • Troubleshoot system issues, escalate to Yardi Client Services as needed, and track resolution to completion
  • Build and maintain custom reports, dashboards, and data extracts using Yardi Report Scheduler and BI tools
• Training & Development
  • Design, develop, and deliver comprehensive training programs for new h