Yardi and Business Software Administrator

Essential Duties and Responsibilities

• Serve as the primary Yardi system administrator and subject matter expert, providing technical support and troubleshooting across all levels of the organization
• Manage and maintain Yardi integrations with third-party systems (e.g., banking, payables, procurement, leasing, or reporting platforms), ensuring data flows accurately between platforms
• Manage ETL imports related to new property setup, accounting processes, and other business needs
• Partner with Accounting and Property Management teams to support Yardi-related workflows, troubleshoot issues, and ensure systems align with operational needs
• Routinely audit Yardi and related systems for user access, permissions, and licensing to ensure data integrity and policy compliance
• Resolve escalated Helpdesk tickets related to Yardi and integrated systems, providing timely, friendly resolution to internal customers
• Create and maintain reference guides and training materials; help departments refine procedures and operations related to Yardi and connected software
• Maintain awareness of Yardi system updates and releases, assess impact, recommend changes to affected departments, and lead implementation
• Open and manage support cases with Yardi's escalation team, tracking issues to resolution and communicating status to relevant stakeholders
• Collaborate with IT, Accounting, Property Management, and other departments on special projects and assigned software initiatives

What We Offer You

• Competitive salary and comprehensive benefits package, including:
• Exceptional and Affordable Medical, Dental, and Vision insurance options
• Company Paid Holidays and Paid Time-Off
• 401(k) with a Generous Company Match (100% Match on the First 5% of Salary Deferred) which is automatically 100% vested
• Paid Parental Leave (After 12 Months of Service)
• Company Paid Life Insurance and Short-Term Disability
• Apartment Discount at any of our Luxury Communities
• Exclusive Discounts Through HILLS Vitality Partners
• Wellness Initiative Program – HILLS HERO: Helping Empower Real Opportunities

About the Role

HILLS Properties is a family-owned company headquartered in Cincinnati, Ohio, celebrating over 65 years of excellence.

Qualifications

• 3+ years of hands-on Yardi software administration experience, ideally including integration management
• Familiarity with property management and/or accounting operations as they relate to Yardi (leasing, AP/AR, GL, reporting, etc.)
• Bachelor's degree in a related field or equivalent experience
• Strong Microsoft 365 skills
• Ability to multi-task, prioritize, and manage projects independently and in a team setting
• Outstanding communication and interpersonal skills
• Strong analytical and critical thinking skills
• Initiative to solve problems, manage change, and collaborate across departments
• Working experience with Power BI preferred