Yard Supervisor
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
About the role
The Yard Supervisor is responsible for supervising a large team of employees (large volume branch), monitoring lot inventory/infrastructure, preparing/preserving vehicles, ensuring that the lot is properly set up in preparation for auctions, and maintaining inventory of vehicles/parts.
Responsibilities
- Responsible for creating and maintaining a safe work environment that includes but not limited to ensuring all safety policies and procedures are followed and guarantee staff compliance for all training initiatives and deadlines.
- Focused on fostering a work environment where safety is a top priority with the team
- Ensure that the facility is maintained in a presentable fashion for day-to-day operations
- Actively monitor and train staff to ensure their core duties are being carried out in a timely and efficient manner which helps safeguards that the SLA agreements and clientele expectations are meet
- Actively educate the staff and promote vehicle enhancements (i.e. shrink wrapping, steam cleaning, proper cleaning, detailing when needed). By doing so will enhance the value of a vehicle at auction and drives profitability at the locations
- Monitoring lot inventory and infrastructure. Specifically, daily yard and fence walks are routinely being done which aids in maintaining inventory of vehicles and parts. This will help in the prevention of loss (i.e., holes in fence, inventory missing or vehicles out of place)
- Responding to customer inquiries in a timely manner such as missing personal belongings, verifying vehicle damage/condition, lot location of vehicles maintaining that customer centric focus and all other inquiries as needed
- Recommend or perform personnel actions such as salary increases, performance reviews, hiring, and disciplinary action
- Duties are subject to change, based on business needs
- Ability to apply appropriate