Xfinity Retail Sales Consultant

About the role

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Maintaining detailed sales product knowledge, including competitive information.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Contributing to a fun and competitive environment!

Requirements

• High School Diploma or equivalent.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Qualifications

• Regular, consistent, and punctual attendance.

Skills

• Customer-Focused;
• Workplace Organization;
• Persuasion;
• Teamwork;
• Technical Knowledge;
• Self Motivation;
• Critical Thinking Problem Solving;
• Communication;
• Resilience;
• Professional Integrity;

Benefits and Perks

• Medical, Dental, and Vision coverage;
• Comcast XFINITY courtesy services in Comcast serviced areas;
• Discount tickets to our Universal Resorts;
• Paid Parental leave;
• Tuition reimbursement of up to $8,000 (Full Time employees);
• Paid Time Off;
• A 401K Savings Plan – with up to 6% dollar-to-dollar matching.

Pay

Salary Base Pay: $15.00

Schedule

Total Target Compensation (Base Pay plus Targeted Commission): $22.69

What We Offer

• On-the-job training;
• Wall-to-wall benefits;
• Unlimited salary potential with uncapped commissions.

Operating Principles

• Make the customer experience your top priority.
• Be an enthusiastic learner, user, and advocate of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team.
• Drive results and growth.
• Support a culture of inclusion.

Equal Opportunity Employer

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.