XCM, Executive Assistant, XCM

Key job responsibilities

• Manage complex calendars for two/three Directors, including scheduling, prioritization, conflict resolution, and coordination across multiple time zones and stakeholder groups.
• Cook up domestic and international travel arrangements including flights, lodging, transportation, itineraries, and expense management.
• Aid in planning and executing team events, offsites, Town Halls, team meetings, and culture-building activities with EA team.
• Help maintain team engagement, office culture, and employee experience through coordination of team experiences, celebrations, onboarding support, and organizational communications for the Seattle office.
• Support office management responsibilities including workspace coordination, seating management, supply ordering, conference room oversight, badge/access coordination, catering logistics, and maintaining an organized and functional team environment.
• Serve as a point of contact for workplace and facilities-related needs, helping ensure smooth day-to-day office operations for the team.
• Manage purchase orders, budget tracking, expense reports, and operational logistics while maintaining a high bar for accuracy and frugality.
• Serve as a key point of contact for internal and external stakeholders, ensuring timely communication and follow-through.
• Handle confidential and sensitive information with discretion and professionalism.
• Support onboarding coordination for new team members within your office, including space planning, equipment coordination, and team integration support.
• Identify opportunities to improve team processes, increase efficiency, and simplify operational workflows—proactively leveraging AI tools and automation to eliminate manual tasks and scale impact.
• Champion AI adoption within the team by identifying use cases, piloting new AI-powered tools, sharing best practices, and helping colleagues build confidence and fluency with emerging technologies.

Basic Qualifications

• 5+ years of senior level leadership support, or 3+ years of Amazon experience
• High school or equivalent diploma
• Experience with Microsoft Office products and applications
• Experience with domestic or international travel coordination
• Experience working with large global teams
• Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed

Preferred Qualifications

• Experience leading process improvements
• Experience in a fast-paced, high-tech company
• Experience designing processes to maximize efficiency