Wx QC Supervisor

About the Role

The QC Supervisor (Weatherization) is responsible for compliance, safety, and management of 10-20 trucks and day-to-day field operations, ensuring adherence to safety protocols and a great customer experience.

Responsibilities

• Manage Mass Save work, ensuring adequate coverage and timely completion of projects.
• Supervise the activities of 10-20 Crew Leads, ensuring optimal productivity and adherence to Mass Save and company best practices for safety and quality.
• Conduct regular evaluations, provide feedback to management, and ensure crews receive proper training.
• Monitor work quality and ensure compliance with industry standards and regulatory requirements.
• Conduct virtual site inspections to assess workmanship, identify areas for improvement, and implement corrective actions.
• Ensure adherence to safety protocols and promote a culture of safety among field crew.
• Complete safety and compliance checks on trucks and equipment weekly.
• Run safety, compliance, and quality meetings with the team.
• Update Customer Relationship Management (CRM) software reports, cases, inputs, and truck inspections.
• Achieve weekly revenue, NPS, documentation, and quality targets.
• Complete daily closeout inspections and weekly truck inspections.
• Receive material orders for financial compliance.
• Perform additional tasks as required.

Requirements

• High school diploma or equivalent.
• Completion of HomeWorks university training.
• Crew Lead and Lead Safe certifications a plus.
• Obtain OSHA 30 certification.
• 2+ years of Mass Save install experience or equivalent.
• Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in reading, writing, and communicating in English.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid training
• 401k Retirement Plan with match
• PTO with accrual schedule
• Paid holiday schedule
• Employee Assistance Program
• Fast growth opportunities

Pay

$70,000 - $85,000 Annual Salary + potential for up to 10% discretionary annual bonus.

Work Environment

• Office Environment: Primarily based in an open office environment with typical office conditions; may occasionally require tasks outside the typical office setting.
• Warehouse Environment: Based in a warehouse, which serves as a base for operations and includes equipment and material storage areas.

Physical Demands

Requires sitting at a desk for long periods, performing tasks on a computer, and the ability to move within the office to attend meetings, access equipment, or interact with colleagues.