WS - Library Student Assistant

Division: Support Services • Department: Library • Entry-level position reporting to Danielle Adams • Start date: 8/25/2025

About the role

Assist with circulation desk operations, customer service, and general library maintenance tasks. This position is ideal for students interested in gaining experience in a library setting with no prior experience required.

Responsibilities

• Provide high-quality customer service to meet patron’s needs
• Check in/out library materials
• Ensure the integrity, privacy, and confidentiality of patron records and transactions
• Answer the phone and relay questions to appropriate staff when necessary
• Assist library users with basic reference, resource, and technology questions
• Help patrons locate items through familiarity with the library layout
• Explain library policies such as reserves, printing, and computer use
• Provide basic technology support including Canvas, email, and office software
• Assist with copiers, printers, and library equipment
• Answer library-related and campus-wide directional/informational questions
• Shelve and shift materials accurately
• Clean shelves and maintain assigned areas
• Conduct shelf reading for collection inventory
• Perform additional tasks as assigned

Competencies/Skills developed: Communication, Teamwork, Professionalism, Career & Self Development, Critical Thinking, Community Transformation, Leadership, Technology

Qualifications

• Willingness to learn new technology such as 3D printers, Cricut, camcorders, etc.
• Attention to detail
• Active listening
• Public speaking
• Written & verbal communication
• Customer-focused mindset

Preferred software: Microsoft Word, Excel, PowerPoint

Schedule

Day and evening shifts available. Hours are flexible to accommodate the student’s class and extracurricular schedule.

Work conditions

• Exposure to dust/mold
• Keyboarding
• Reaching/handling
• Stooping/kneeling
• Crouching/crawling
• Pushing/pulling up to 75 lbs.
• Lifting/carrying up to 30 lbs.
• Climbing, balancing

Additional notes

• Training and meetings are required
• Must adhere to library policies
• Punctuality, detail-orientation, and ability to follow instructions are essential
• 15 positions available

Pay

$8.75/hour

Location

Allara Library