WS - INTERNSHIP - IT and AV Events Support Tech

Division: Academic Affairs | Department: Career Pathways | Entry-level position | FWS, IWS, or Grant Funded

About the role

Assist with the coordination and execution of campus events by supporting IT staff and event organizers with basic A/V and technology setup, event support, and equipment handling. This student position provides an opportunity to gain hands-on experience in event operations, technology, customer service, and live production while working under the guidance and supervision of experienced IT staff.

Responsibilities

• Assist with the setup, operation, and teardown of A/V and IT equipment for campus events under the direction of IT staff or event supervisors.
• Assist with monitoring A/V equipment during live events, including microphones, projectors, sound systems, and other A/V accessories, and notify IT staff of issues as they arise.
• Provide basic on-site event support by assisting event staff and participants with routine technology needs and referring technical issues to IT staff or supervisors when additional assistance is needed.
• Communicate with event staff, faculty, and IT supervisors regarding event needs, schedules, equipment requests, and issues, with guidance from assigned supervisors.
• Assist with inventory, equipment maintenance, and storage by helping organize, transport, clean, and properly store equipment according to established procedures.
• Follow established safety and equipment-handling procedures and seek assistance from supervisors when unsure about proper procedures or equipment use.
• Represent the university professionally when interacting with event guests, participants, faculty, staff, and other members of the campus community.
• Learn and follow established IT and event support procedures while developing familiarity with A/V equipment, event technology, and customer service practices.
• Work as part of the event support team by completing assigned tasks, following supervisor direction, and communicating questions or concerns as needed.
• Assist with classroom technology repair and maintenance.

Skills & Competencies

• Communication
• Teamwork
• Professionalism
• Career & Self Development
• Critical Thinking
• Technology
• Attention to detail
• Strong active listening abilities
• Written & verbal communication
• Customer focused
• Willingness to learn new things

Computer Skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Social Media & New Technology

Work Conditions & Physical Demands

• Exposure to heat and cold
• Light intensity and noise
• Keyboarding
• Reaching/Handling
• Stooping/Kneeling
• Crouching/Crawling
• Lifting and carrying up to 50 lbs.

Hours can sometimes include nights and weekends. Schedule varies depending on workload, with an average of 6–20 hours per week. Requested start date: August 24, 2026. Position term: Fall.