Internship- IT Support

About the role

The Summer Intern position offers students and early-career professionals the opportunity to gain practical, hands-on experience in municipal government. Interns will assist with assigned projects, support daily operations, and develop professional skills while working under the guidance of City staff.

The Summer Intern assigned to Information Technology will support daily operations and assist with departmental projects, gaining hands-on experience troubleshooting user issues, diagnosing hardware and software problems, and supporting mobile technology across City departments.

Responsibilities

• Provide frontline technical support by assisting users with hardware, software, and system issues; diagnose problems and help implement solutions within scope.
• Support mobile technology operations, including maintenance and troubleshooting of laptops, printers, wireless devices, and in-vehicle systems.
• Support daily operational tasks and administrative functions.
• Conduct basic research, data entry, or reporting as needed
• Provide customer service or internal support, as applicable
• Attend meetings, trainings, or site visits as assigned
• Follow all City policies, procedures, and safety guidelines
• Perform other duties as assigned

Requirements

• High School Diploma or GED Required
• Must be at least 18 years of age
• Basic computer skills
• Interest in public service or municipal government
• Positive attitude
• Organizational & prioritization skills
• Communication skills
• Accountability
• A valid Driver's License is required

Work Environment

Interns will work up to 40 hours per week. Schedule may vary based on departmental needs and availability. Work is performed in an office, field, or operational setting, depending on assignment. May include sitting, standing, walking, or light physical activity

Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards.

Internship Duration: Temporary, seasonal position (Summer Internship Program). Start and end dates will be determined by the department and HR.