Wright Bar Bartender (Full-Time) - Arizona Biltmore

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

About Our Property

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It features over 700 rooms, over 200,000 square feet in banquet space, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton, offering bespoke service and personal adventures in unique luxury locations. As a team member, you will receive Go Hilton travel benefits in addition to Pyramid's travel benefits.

Responsibilities

• Make and serve beverages and/or food to guests in a friendly, courteous, and timely manner to ensure guest satisfaction.
• Prepare beverages for other servers to supply to guests and maintain significant menu knowledge of both beverage and food menus.
• Greet guests courteously, promote and document orders for drinks, and mix, garnish, and present drinks using standard ingredient recipes while practicing prudent portion control.
• Check guests for proper identification and input orders into a register at the point of sale.
• Create a check for each guest and personnel, including those served by other servers, to maintain accountability of all beverages served.
• Receive cash from guests, make change, verify validity of charges, record charges, and ensure vouchers are properly executed to balance all moneys.
• Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on projections.
• Maintain stock, cut, and store all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Detect and act upon guest inebriation as trained, and maintain knowledge of liquor laws.
• Lock up and store all beverage, food, and other items; deposit cash drops and secure the bank.
• Attend mandatory meetings and perform general cleaning tasks to adhere to health and safety standards.
• Keep work area clean and organized, and complete other duties as assigned by supervisor.
• Adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Requirements

• At least two (2) years of bartending experience in a high-volume bar or restaurant.
• Experience in an upscale/luxury dining environment (preferred).
• Hotel/resort experience (preferred).
• Experience with POS systems – Micros or Agilysis (a plus).
• Maricopa County Food Handler Card.
• TIPS Certified.
• Title IV Certification (preferred).
• ServSafe Certified (preferred).
• CPR/First Aid Certified (preferred).
• Team player with excellent customer service skills.
• Very organized and great at multitasking.

Schedule

This is a full-time position requiring availability to work days, nights, weekends, and holidays. Shifts vary based on business needs but are typically between the hours of 10 AM–12 AM.

Pay

$12.15 per hour.