Wraparound Lead - Biloxi MS

Wraparound Facilitator

Wraparound is a care coordination process that builds on the collective action of a committed group of family, friends, community, professional, and cross-system supports mobilizing resources and talents from a variety of sources to address the needs of children/youth with complex mental health challenges and their families.

Job Responsibilities

• Engage the family to begin the process of high-fidelity Wraparound and educate family, child/youth, and new team members about the Wraparound process and components of wraparound.
• Gather information for the development of the family story and assist family with developing their family vision to present at the first 30 day Wraparound Team Meeting.
• Complete the initial Crisis Management Plan with the family within 24 hours of admission to Wraparound.
• Engage families in order to identify natural/formal/informal supports for the family and child/youth and have them present at the initial WTM.
• Facilitate a Wraparound Team Meeting every 30 days at a minimum, more frequently in the initial stages of development if needed, and as often as needed to provide quality services.

Required Qualifications

• Family Partnership & Tiered Caseload:
  • Maintain a modified family caseload based on supervisory duties: 1 supervisee – partner with up to 8 families, 2 supervisees – partner with up to 5 families, 3 supervisees (maximum) – partner with up to 3 families.
  • Deliver high-fidelity Wraparound services, ensuring alignment with model principles such as family voice and choice, team-based planning, and strengths-based care.
  • Modified caseload depends on the number of supervisees and families they are partnered with.
• Staff Support & Team Leadership:
  • Provide reflective supervision and coaching to up to 3 assigned Wraparound Facilitators.
  • Conduct routine check-ins, support staff morale, and troubleshoot barriers with Facilitators.
  • Onboard and mentor new Facilitators.
  • Ensure fidelity to Wraparound values and Medicaid/DMH standards through coaching and consultation.
  • Attend team supervision, facilitate peer learning, and promote positive, collaborative culture.
  • Participate in chart reviews and fidelity audits (using Supervisor Checklist, COMET) and help address performance gaps.
  • Provide crisis support backup for Facilitators when they are unavailable.
  • Monitor team caseloads for admissions, discharges, and all KPIs.
  • Monitor all regional incidents, follow report protocol, and ensure all stakeholders are notified.
• Administrative & Cross-Agency Collaboration:
  • Collaborate with Wraparound Supervisors and Directors to support operational goals, regional KPIs, solution KPIs, and organizational KPIs.
  • Help track team KPIs and assist with monthly reporting and data validation.
  • Promote team-wide communication and coordination with CPS, MYPAC, Admissions, and other partners.
  • Support smooth transitions and warm hand-offs across service levels.
  • Collaborate with admissions team for all referral, outreach, and utilization management related duties.

Competitive Compensation
403b Retirement Plan with Match
Medical, Dental, Vision Insurance
PTO/Vacation
Employee Wellness Program and Counseling Services