Wound Clinic Manager
Leadership
Partners with service line leadership to recruit, select and on-board staff, leaders and providers for region.
Manages staff and leaders' performance.
Works with clinician leader or dyad partner to communicate and engage staff, leaders, and providers in key initiatives.
Maintains an understanding of daily functions to ensure delivery on all accountabilities and tasks.
Identifies and communicates needs and/or changes that affect the work and escalates concerns as appropriate.
Analyzes and act on employee engagement data.
Works with leaders to ensure staffing needs are met, making adjustments when needed.
Evaluation and Improvement
Works with dyad partner to leverage care integration strategies and ensure seamless patient care.
Evaluates the effectiveness of policies and procedures and make recommendations for change.
Strategic Planning and Development
Develops new clinical service line programs and services.
Implements growth plans within their department(s).
Sets up new program sites across the region or system.
Develops and executes strategic planning and business development for programs across the region or system.
Provides oversight for the implementation of new programs across the region or system.
Reviews and analyzes dashboards and reporting templates to highlight performance, including variances.
Develops business plans for new programs, services and markets and enhance existing programs in order to grow the local market share.
Collaboration and Teamwork
Seeks opportunities to promote development and growth as a leader including meeting facilitation and representation locally, and across the system and Allina Health Group.
Shares best practices within region and across business units.
Models and promotes collaboration within business unit, between depts./staff/providers, and patients / customers to achieve results and improve performance.
Overcomes barriers, creates internal and external relationships to meet both company and community needs.
Sure staff and key stakeholders are involved in timely communications and information sharing.
Financial Management
Accountable for management of specialty financials, managing operating expenses, and productivity for overall program performance.
Proactively reviews reports to assess and problem solve to align operating expenses and productivity.
Identifies and plans for future capital needs and growth in partnerships with service line leadership.
Safeguards proper revenue cycle management workflows are in place and maintained.
Collaborates with lead provider to manage provider productivity.
Safety, Risk Management and Compliance
Accountable with dyad partner to lead and develop a culture of safety and focus on High Reliability Organization.
Ensures adherence to all safety, risk, and compliance policies and procedures.
Ensures program accreditation and regulatory requirements are met, when applicable.
Actively participates in regulatory audits when need arises.
Responsible for ensuring any regulatory and accreditation expectations have been met.