Wormtown Taproom Bartender

About the role

Big things are brewing on Shrewsbury Street at Wormtown Brewery! We’re looking for hosts who bring the same spirit we put into our beer: fun, flavorful, a little quirky, and proudly rooted in Massachusetts. As a Taproom Bartender, you’ll be one of the first faces guests interact with in our newly upgraded space. You’ll pour fan favorites like Be Hoppy, introduce guests to taproom-only releases, share brewery stories, and help create the warm, lively, community vibe that keeps people coming back. If you love fast-paced service, great conversations, teamwork, and creating moments people actually remember, this is a chance to step into a refreshed taproom with a big personality. Bring your energy, your curiosity, your love of craft beer and help us make our Shrewsbury Street location the go-to hangout once the doors reopen!

Responsibilities

• Greet guests warmly and create an inviting first impression.
• Manage reservations, waitlists, and table assignments using Toast Tables.
• Communicate accurate wait times and assist with guest inquiries.
• Guide guests through the taproom experience with a friendly, knowledgeable approach.
• Maintain a professional, upbeat, and guest-focused demeanor at all times.
• Oversee guest flow to ensure efficient seating and optimal table turnover.
• Provide menus, highlight specials, and communicate any service delays or updates.
• Coordinate with servers and bartenders to support seamless service.
• Assist with takeout order handoff and guest check-ins as needed.
• Run food to tables promptly and accurately.
• Assist with clearing and resetting tables to maintain a clean and welcoming environment.
• Support servers by refilling waters, delivering condiments, checking on tables, and helping where needed.
• Assist with keeping dish drop areas organized and efficient.
• Maintain cleanliness and organization in guest-facing areas, including entryways, host stand, and dining areas.
• Regularly sanitize high-touch points such as menus, host stand, and door handles.
• Keep menus, supplies, and host materials stocked and organized.
• Support taproom cleanliness by bussing, wiping down tables, and resetting spaces quickly.
• Communicate effectively with servers, bartenders, runners, and managers to ensure seamless service flow.
• Support taproom operations during high-volume times, events, and festivals.
• Assist with event setup, breakdown, and guest coordination.
• Participate in team meetings, tastings, and brewery education sessions.
• Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.

Requirements

• Must be 21+ years of age.
• 2-3 years of prior bartending or hospitality experience required.
• Excellent communication and interpersonal skills.
• Takes pride in punctuality, professionalism, and teamwork.
• Strong team player with a willingness to assist colleagues and contribute to a positive work environment.
• Available for days, nights, and weekend shifts of 5 hours or more; Saturday and/or Sunday availability required.
• Reliable transportation to and from the assigned work location.
• Ability to stand and walk for extended periods, lift up to 50 lbs., and comfortably bend, reach, and twist.
• Willingness to continuously learn about our beer offerings and the craft beer industry (previous craft beer knowledge a plus!)
• Knowledge of Toast POS or Grub