Workstation Support Analyst

Duties

The Client Health team within the Digital Workplace Services (DWS) department works exclusively within the Windows desktop environment and is responsible for supporting internal customers across multiple locations throughout the territory.

The EUC (End User Computing) Engineering team (within the BPS team) includes dedicated resources to choose new desktops / laptops, base platform development, software packaging/distribution, and Group Policy management.

Skills

• Extensive experience in the implementation, administration, configuration and support of SCCM Enterprise environment.
• Experience with desktop deployment automation architecture, design/migration and troubleshooting.
• Experience managing an OS image for large corporate environments.
• Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
• Packaging, Deployment, and Administration of Packaged Applications.
• Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives.
• Provide technical expertise, guidance and strategic recommendations to other IT groups.
• Functional working and debugging knowledge of Microsoft Windows operating systems.
• Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences.

General Experience

• 3 years of experience in administrative, technical work which demonstrated the ability and aptitudes, required to perform technical or analytical work and coordination involving management information systems.
• OR Substitution Of Education For Experience: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a Business/Information Systems discipline for 3 years general experience.
• Minimum of 3 years of progressive experience in the following: Experience managing and designing an OS image for large corporate environments.
• Experience in SCCM administration, patching and maintenance.
• Experience implementing security policies for applications and operating systems utilizing Group Policy.
• Experience utilizing automated technologies for the deployment of desktop systems.

Education

• Technical Certification or equivalent experience: Administering and Deploying System Center Configuration Manager.

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!

FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

• Medical and Dental (FastTek pays majority of the medical program).
• Vision.
• Personal Time Off (PTO) Program.
• Long Term Disability (100% paid).
• Life Insurance (100% paid).
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match.
• Plus, we have a lucrative employee referral program and an employee recognition culture.

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

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AI & Hiring Disclosure: We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at info@fasttek.com.