Workspace Assistant

About the role

The Reception / Workspace Assistant role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate, and service leader. The FanDuel Workspace team strives to deliver a world-class workplace experience through high-touch services and world-class customer support delivered by employees like the Workspace Assistant.

Responsibilities

• Provides coordination and support for delivery of Workspace Services
• Sources venue, vendors, caterers, and event support services
• Participates in local event committee contributing event ideas and in support of global event coordination
• Aids in meeting setup, furniture reset, and delivering temporary equipment and supplies
• Maintains and communicates the local events calendar
• Greets employees and coordinates visitor experience
• Maintains awareness, upkeep, and operation of the workspace via daily/semi-hourly walkthroughs
• Executes office policies and procedures, and ensures they are being followed
• Sends janitorial and maintenance work orders as needed and/or communicates with appropriate partners to address issues
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team)
• Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested
• Updates calendars, schedules meetings, and books conference rooms
• Receives, sorts, and distributes daily mail/deliveries
• Orders front office supplies and keeps inventory of stock
• Manages pantry inventory and resupplies throughout the day/week, attends to light pantry equipment maintenance, and keeps a safe and clean reception and kitchen

Qualifications

• A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred
• Positive and upbeat attitude with a problem-solving approach to work
• Strong time-management skills with the ability to prioritize tasks in a changing environment
• Good written and verbal communication skills
• High level of attention to detail as well as strong organizational skills
• Proficient in Microsoft Office - Excel, Outlook, and PowerPoint
• Ability to be resourceful and proactive when issues arise
• Ability to work flexible work schedules based on office needs
• Ability to work requiring significant walking or through other means of mobility
• Ability to work in a standing position for long periods of time
• Ability to reach, bend, stoop, push, and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 30 lbs.
• Able to contribute positively as part of a team, helping with various tasks as required

Player Benefits

• Affordable health plans
• Mental health support
• Fertility and family planning programs
• Paid time off (PTO & sick leave)
• Annual bonus and long-term incentive opportunities (based on performance)
• 401(k) with up to a 5% match
• Commuter benefits
• Pet insurance
• Among other employee benefits

Pay

The applicable hourly range for this position is $24.52 - $30.77 USD, which is dependent on a variety of factors including relevant experience, location, business needs, and market demand.

Schedule

This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits.