Workshop Manager (Queens, NY)

The opportunity

This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in the United States, we would love to hear from and welcome you into our team.

Responsibilities

• Leading the technicians on the workshop floor, including overseeing effective management and performance of the JFK maintenance operation
• Delivering outstanding levels of service and compliance with Quality Standards
• Promoting safe working practices
• Improving day-to-day operations
• Ensuring paperwork is completed to a high standard by the technicians
• Ensuring a high level of quality standards to our customers
• Coaching and leading the team:
• Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit
• Coaching and motivating the team members and taking care of teamwork
• Taking responsibility for the team
• Management of the workshop:
• Implementing TCR processes and procedures with the utilization of SAP to achieve the following:
• Managing resource and labor allocation in coordination with management
• Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.
• Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks
• Identification and visualization of the planned maintenance and outstanding problems using the available systems
• Tracking the progress of the work package (disruptions and maintenance) based on available resources and by monitoring standard times, bottlenecks, backlog, and feasibility within the given mandate
• Aiding team members in processing and making production figures and/or quality data visible to operations
• Creating, checking, evaluating, and signing inspection lists
• Implementing contingency procedures
• Subject-specific support to the team members:
• Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment
• Knowledge transfer for professional development of the team members
• Collaborating with key stakeholders for the purpose of coordinating and evaluating activities:
• Cordination with departments such as: customers, suppliers, TCR departments
• Providing information from customers to team members regarding matters that influence the operations
• Advising customers regarding the availability of vehicles and equipment
• Continuous improvement:
• Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management
• Proposal for improvement such as adjusting procedures and making new work agreements
• Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer
• Driving for excellence
• Strong in communication
• Good MS Office 365 skills
• Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
• Fully fluent in English – both oral and written

Qualifications

• (Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems (Preferred)
• Ability to make complex decisions whilst under pressure
• Stress resistant
• Assists in implementation of formal quality improvement
• Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
• Act as role model
• A real team player
• Strong in communication
• Drive for excellence
• Good MS Office 365 skills
• Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
• Fully fluent in English – both oral and written

Benefits

• Medical Health Insurance
• Vision Insurance
• Dental Insurance
• ST and LT disability insurance
• Life Insurance
• 401k Plan
• PTO increasing up to 20 days
• Paid sickness per annum
• Provision of all PPE

Pay

The pay range for this position is $95,000-$115,000 based on skills and experience.

Schedule

Job Type: Full-time