Workplaces Coordinator - Atlanta

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments, and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

About the role

As a Workplaces Coordinator, you will play a critical role in delivering an exceptional workplace experience for employees, visitors, and business partners. You will support the day-to-day operation of Finastra offices, ensuring a professional, safe, and efficient workplace environment.

• Support the daily operation of the office, ensuring a professional, safe, and efficient workplace environment.
• Monitor workplace service requests, facilities tickets, and shared mailboxes, ensuring timely resolution and communication.
• Conduct routine workplace inspections to maintain office standards and identify improvement opportunities.
• Cover workspace setup, employee moves, seating assignments, and onboarding/offboarding workplace requirements.
• Maintain workplace records, inventories, floor plans, and operational documentation.

Responsibilities & Deliverables

• Workplace Operations:
  • Support the daily operation of the office, ensuring a professional, safe, and efficient workplace environment.
  • Monitor workplace service requests, facilities tickets, and shared mailboxes, ensuring timely resolution and communication.
  • Conduct routine workplace inspections to maintain office standards and identify improvement opportunities.
  • Cover workspace setup, employee moves, seating assignments, and onboarding/offboarding workplace requirements.
  • Maintain workplace records, inventories, floor plans, and operational documentation.
• Employee & Visitor Experience:
  • Serve as a primary point of contact for employees, visitors, contractors, and vendors.
  • Cover reception and front-of-house activities, including visitor management and meeting room readiness.
  • Ensure conference rooms, collaboration spaces, and workplace technology are prepared and functioning effectively.
  • Support employee engagement initiatives, office events, and workplace experience programs.
  • Promote a positive and inclusive office environment that reflects Finastra's culture and values.
• Vendor & Facilities Management:
  • Cover coordination services provided by vendors including cleaning, maintenance, security, catering, mailroom, waste management, and office supplies.
  • Monitor vendor performance and service levels, escalating issues when necessary.
  • Cover coordination preventive maintenance activities and emergency repairs.
  • Support procurement processes, purchase orders, invoice administration, and expense tracking.
  • Partner with building management and service providers to ensure workplace standards are maintained.
• Health, Safety & Compliance:
  • Cover support workplace health and safety initiatives and ensure compliance with company policies and local regulations.
  • Cover assist with emergency preparedness activities, workplace inspections, and evacuation procedures.
  • Report and track workplace incidents or hazards and support corrective actions.
  • Cover maintain workplace documentation related to safety, compliance, and vendor certifications.
• Workplace Projects & Continuous Improvement:
  • Cover support workplace improvement projects, office moves, reconfigurations, and workplace enhancement initiatives.
  • Cover identify opportunities to improve workplace efficiency, employee experience, and operational effectiveness.
  • Cover assist with implementation of workplace technology and hybrid work solutions.
  • Cover provide regular operational updates and reporting to workplace leadership.

Required Experience

• Experience supporting workplace, facilities, office administration, hospitality, property management, or corporate office operations.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Customer-service mindset with excellent interpersonal and communication skills.
• Experience coordinating vendors, contractors, or third-party service providers.
• Strong problem-solving skills and ability to work independently.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to maintain confidentiality and exercise discretion.
• Flexibility to support occasional workplace events outside normal business hours when required.

This is a 100% onsite role for Sandy Springs office.

Benefits

• Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
• Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.
• Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.
• Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.