Workplace Supervisor

About the role

We’re seeking a Workplace Supervisor to lead our team at the PSA location in Jersey City, NJ. This role ensures a safe, clean, and productive environment by protecting personnel, safeguarding assets, and managing facility access. You’ll report to the Senior Manager of Workplace and work from our Jersey City, NJ office.

Responsibilities

• Develop and own Workplace and Facilities operations for the PSA location in Jersey City, NJ
• Lead the development of the local Workplace team, both contract and full time hires, include hiring, training, coaching and career development
• Coordinate and schedule the work of the custodial team, developing team schedules and SOPs to get the job done
• Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, managing vendor relationships & performance
• Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients
• Oversee and streamline administrative functions at the sites including: mail, food and beverage program, copiers, office supplies, and employee services
• Serve as the key point of contact for candidates, colleagues, and visitors onsite
• Contribute to projects to improve facility and employee health & safety
• Oversee and manage facilities equipment vendors for operational environments.
• Liaise between Workplace and other departments, collaborating with Ops leadership on relevant issues
• Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution

Qualifications

• 5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred.
• Bachelor's degree in related field or equivalent work experience.
• Strong verbal and written communication skills; able to understand and relay company policies/procedures.
• Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization.
• Dependable, personable team player with excellent collaboration