Jobs · Management · Massachusetts

Workplace Solutions Coordinator

EMCOR Facilities Services · Waltham, MA · 4 days ago
ManagementFull-time

About the role

The Workplace Solutions Site Coordinator supports the daily operations and workplace services functions at a dynamic life sciences and office campus. This role ensures facilities remain safe, clean, compliant, and operational to support research, laboratory, and administrative activities.

Responsibilities

  • Serve as the primary on-site point of contact for workplace and soft services operations, including janitorial services, mail and courier services, waste and recycling programs, security coordination, site amenities, and general customer service.
  • Respond promptly to employee and visitor requests and ensure daily service schedules are completed according to established standards and contractual requirements.
  • Conduct routine workplace inspections and walkthroughs to verify cleanliness, functionality, and overall site readiness.
  • Maintain accurate records, service logs, inspection reports, vendor visit records, and compliance documentation.
  • Support continuous improvement efforts by identifying opportunities to enhance workplace services, operational efficiency, cleanliness, and customer satisfaction.

Requirements

  • Minimum of two (2) years of experience in facilities operations, workplace services, soft services coordination, or related support roles.
  • Experience supporting life sciences, pharmaceutical, biotechnology, healthcare, or laboratory facilities strongly preferred.
  • Familiarity with contamination control, laboratory support services, and regulated waste handling practices.
  • Experience utilizing CMMS platforms, facility inspection software, or vendor management systems.

Qualifications

  • High School Diploma or equivalent required.
  • Associate degree, technical certification, or coursework in Facilities Management, Business Administration, Operations, or related field preferred.

Skills

  • Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspond accordingly.
  • Ability to speak effectively before groups of customers or employees of an organization.

Benefits

Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy

Notice to Prospective Employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Pay

TBD

Schedule

TBD

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