Workplace Services Receptionist

We are seeking a dynamic professional and customer-focused candidate with strong interpersonal skills and 2+ years of experience in corporate reception services to join our team as a Workplace Services Receptionist in our Port Arthur, TX office. This position fosters a professional and pleasant working environment by providing excellent customer service in general office services, facilities, maintenance, and coordination in a corporate setting.

IST Management Services is a rapidly growing Business Process Outsourcing (BPO) company with an Integrated Facilities Management (IFM) division. Founded in 1997, we are the largest American privately-owned facilities management company and a two-time recipient of the Human Resources Professional Excellence Award from the Society for Human Resource Management. We specialize in managing physical and digital information through Workplace Services, eDiscovery, and Electronic Document Management services.

Responsibilities

• Meet and greet all visitors and clients in a professional and welcoming manner.
• Answer and screen all incoming external and internal telephone calls to direct them to the appropriate individuals and parties.
• Assist clients in facilitating the arrivals and departures of visitors by utilizing office technology to notify clients and obtain required visitor information.
• Guide visitors to appropriate conference meeting rooms.
• Book and set up all conference rooms requested by clients, ensuring all components (A/V, food, room configuration, etc.) are provided for meetings.
• Act as the primary responder to security issues by reporting them to management appropriately.
• Handle various tasks including visitor name tag preparation, mail processing, faxing, copying, and additional duties as assigned.

Requirements

• High school diploma or equivalent (GED) required.
• 2+ years of experience as a receptionist in a corporate setting.
• Strong verbal and written communication skills with clients and visitors.
• Excellent attendance and punctuality.
• Strong organizational skills.
• Attention to detail and ability to critically think through and resolve problems.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).

Benefits

• Medical, Dental, and Vision insurance.
• Short-Term Disability (STD) and Long-Term Disability (LTD).
• Life insurance.
• 401k retirement plan.
• Paid Time Off (PTO).
• Pet Insurance.
• Bonus incentives.

Pay

$21.00 - $22.00 USD per hour (DOE).

Schedule

Monday - Friday, 8:00 AM - 5:00 PM, with availability to work overtime when needed.