Service Receptionist

About the role

Join our team at Dahl CDJR in Rhinelander, WI, as a Service Receptionist and become part of a legacy that is more than 100 years in the making. In this professional, fast-paced role, you’ll help schedule service appointments, follow up with guests, and support the Service Advisors and Service Manager with a variety of customer service and administrative tasks. You’ll work closely with our Service Advisors to learn the ins and outs of the role and prepare for future advancement into a Service Advisor position. We’ll provide the training and support you need to build your skills, achieve your goals, and grow your career with Dahl Automotive.

Responsibilities

• Answer guest calls and establish follow-ups with service appointments.
• Assist with scheduling service appointments.
• Greet service guests as they arrive for their service appointments.
• Follow up with service guests that do not show up for their appointments, and provide updates to guests on their vehicle service.
• Communicate with guests and advisors to take care of guest needs.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.
• Assist advisors and service manager with other service and administrative related duties.
• Utilize online system daily.

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Ability to stay on task and work independently.
• Valid driver’s license and clean driving history.

Pay

$17+ per hour, with opportunities to grow your earning potential as you gain experience and advance into the Service Advisor role.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401k with automatic 3% company contribution.
• Life insurance.
• Disability insurance.
• Accident insurance.
• Discounts on vehicles and services.