Workplace Operations Coordinator

Location: New York, NY 10011 (Onsite)

About the role

Our client recently opened a New York City office and is seeking a workplace operations/office coordinator to provide on-the-ground operational support and create a welcoming, hospitality-driven employee experience. The ideal candidate is proactive, highly organized, and enjoys being the person who keeps things running seamlessly behind the scenes while creating a wonderful in-office experience for employees and guests.

Length: 6 months with the potential to extend.

Responsibilities

• Serve as the primary on-site point of contact and “boots on the ground” for the NYC office (~40 employees)
• Oversee day-to-day office operations, ensuring a clean, organized, and fully functional environment
• Coordinate vendors (janitorial, day porter, facilities, food & beverage) and ensure service quality
• Manage building coordination, including security protocols, visitor access, and deliveries
• Support employee experience initiatives, including onboarding, events, and internal programming
• Act as the central point of contact via Slack and maintain strong communication across teams
• Assist with office setup, process development, and creation of workplace playbooks/handbooks

Requirements

• 3–5+ years of experience in workplace operations, office coordination, or hospitality
• Strong people skills with a hospitality-first mindset and polished, professional presence
• Comfortable in a highly visible, public-facing role
• Ability to operate independently with strong judgment and minimal oversight
• Highly organized, proactive, and solutions-oriented
• Resilient with the ability to navigate a fast-paced, high-demand environment
• Experience coordinating vendors, managing logistics, and supporting events is strongly preferred

Skills

• Google Workspace (Gmail, Calendar, Docs)
• Slack or similar workplace communication tools

Pay

$30 to $35 per hour, depending on experience

Schedule

Full-time, Monday–Friday, 8:30 am to 5:00 pm

Work authorization: At this time, we are unable to offer employment sponsorship.