Workplace Operations Coordinator

What You’ll Be Doing

• Serve as a welcoming first point of contact for colleagues, guests, and vendors, always delivering professional and friendly service.
• Answer and direct calls promptly and professionally.
• Support reception and mailroom functions, with daily priorities adjusted based on business needs.
• Ensure all meeting rooms and shared spaces are set up, well-stocked, and fit for purpose for internal and external use.
• Conduct regular walkthroughs of the office to identify and address issues related to lighting, temperature, furniture, cleanliness, or general functionality.
• Troubleshoot basic workplace issues and escalate maintenance or repair needs to building management as appropriate.
• Maintain supply rooms, pantries, conference rooms, reception areas, and wellness spaces to ensure consistent availability and presentation.
• Manage mailroom operations, including receiving, logging, sorting, and distributing mail and deliveries.
• Ensure all deliveries are received, verified, stored, or delivered to the appropriate individual or area.
• Order, receive, store, and distribute office supplies as needed, including providing remote support for locations without an on-site Workplace presence.
• Provide guidance and seek input from teammates and partners to achieve the best outcomes.
• Support Workplace initiatives and projects as assigned.
• Perform additional duties as needed to support workplace operations and team success.

Required Skills And Abilities

• A high school diploma or equivalent required; associate degree preferred or equivalent combination of training and experience.
• Ability to take direction, prioritize tasks, and adapt to changing daily needs.
• Friendly, flexible, and service-oriented demeanor.
• Strong interpersonal and communication skills.
• Ability to problem-solve, take initiative, and respond calmly to workplace issues.
• Positive, collaborative attitude and strong sense of accountability.
• Proficiency with Microsoft 365 products.
• Ability to lift up to 40 pounds as part of regular workplace duties.

Who WE Are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

What We OFFER

• Inclusion: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
• Total Rewards: AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security.
• Sustainability: At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.

U.S. Base Salary Range

The U.S. base salary range for this position is $53,600-$74,000. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.