Workplace Investigations Lead

Join Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, where we lead the world in manufacturing trading card games and collectibles. Based in North Carolina’s Research Triangle Park and Piedmont Triad regions, we specialize in high-quality trading and collectible cards, driving innovation in a fast-growing industry. Since 2014, our team has built a world-class operation known for exceptional quality, customer focus, and market agility. With rapid growth—nearly tripling in size since 2019—we’re shaping the future of collectible printing.

About the Role

The Workplace Investigations Lead is responsible for leading MPG's workplace investigations program and serving as the organization's subject matter expert in workplace investigations and employee relations matters. In this role, you will partner with Human Resources, Legal, Safety, Security, Compliance, and Operations teams to conduct complex investigations, mitigate organizational risk, and promote a culture of integrity, respect, and accountability. This position plays a critical role in ensuring consistent application of company policies and maintaining a positive workplace environment.

Responsibilities

• Lead complex workplace investigations involving employee misconduct, harassment, discrimination, retaliation, ethics concerns, workplace violence, and policy violations.
• Develop and maintain workplace investigation standards, case management practices, and documentation requirements.
• Conduct interviews, collect and analyze evidence, and prepare comprehensive investigation reports and findings.
• Partner with HR, Legal, Safety, Security, Compliance, and Operations leaders to resolve sensitive workplace matters.
• Recommend corrective actions and preventative measures that align with company policies and business objectives.
• Escalate matters involving fraud, security concerns, intellectual property issues, regulatory risks, or potential criminal activity when appropriate.
• Monitor trends and identify opportunities to improve workplace practices, policies, and compliance efforts.
• Deliver training related to complaint handling, workplace investigations, documentation, and escalation protocols.
• Support ethics reporting programs, whistleblower activities, and compliance initiatives.
• Maintain investigation records and documentation in accordance with privacy, legal, and records retention requirements.
• Provide consultation to leaders on employee relations issues, workplace investigations, and organizational risk management.

Requirements

• Bachelor's degree in Human Resources, Business, Criminal Justice, Legal Studies, Organizational Leadership, or a related field, or equivalent experience.
• 5+ years of workplace investigations, employee relations, compliance, security, or corporate investigations experience.
• Experience investigating matters within manufacturing, logistics, industrial, warehouse, or distribution environments.
• Experience supporting hourly, contingent, temporary, and contract workforces.
• Demonstrated experience handling sensitive and confidential matters.
• Multi-site and/or 24/7 operational environment experience preferred.
• Professional certifications such as SHRM-CP, SHRM-SCP, PHR, SPHR, CFE, AWI Workplace Investigator Certificate, or similar credentials are preferred.

Skills

• Strong interviewing, fact-finding, documentation, and report-writing skills.
• Knowledge of employment law, employee relations practices, and workplace investigation methodologies.
• Excellent analytical, organizational, and critical-thinking skills.
• Strong communication and stakeholder management abilities.
• Ability to remain neutral, objective, and professional during sensitive investigations.
• Ability to manage multiple priorities and investigations simultaneously.
• Strong judgment, discretion, and confidentiality practices.
• Ability to influence and collaborate across all levels of an organization.

How You Will Be Successful

• Integrity and Respect: Conduct fair, objective, and consistent investigations while fostering trust across the organization.
• Building Relationships: Develop strong partnerships with leaders, employees, and cross-functional teams to address workplace concerns effectively.
• Dedicated to Quality and Safety: Support a workplace environment where employees feel safe, respected, and empowered to raise concerns.
• Challenging the Expected: Identify trends, risks, and opportunities that improve organizational culture, compliance, and workplace practices.
• Passion for Cards: Help strengthen the culture that enables MPG teams to create exceptional products enjoyed by fans around the world.

Benefits

• Competitive compensation with annual bonus eligibility.
• 100% employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability; subsidized premiums for dependents.
• 401(k) Plan with up to a 6% (dollar-for-dollar) employer match.
• Health Savings/Flexible Spending Account options.
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday.
• Employee Assistance Program.
• Comprehensive relocation package available for qualified candidates.
• Career development opportunities and wellness programs.