Workplace Experience Manager

About the Role

We are seeking a highly organized and efficient Regional Workplace Experience Manager to work with our Global Real Estate & Facilities team in our New York City (“NYC”) headquarter office. The candidate should have deep experience in front office administration and customer service with relation to workplace experience. We are looking for a hands-on, strategic and resourceful problem solver with a proven track record of facilitating daily operations in a fast-paced environment. The Workplace Experience Manager will support key stakeholders within the firm and contribute to the overall success of our team. The Manager will lead and develop a team of five Workplace Experience Associates across New York City, Jericho, Stamford, and Miami.

Responsibilities

• Aspiring to achieve best in class for our colleagues in the Americas.
• Taking a lead role in helping them day to day and assisting them with adjusting to the ever-changing working environment.
• Responsible for cutting edge workplace experience technology and be a central point of contact for the various workplace initiatives happening locally and providing synergy and alignment with our global offices.
• Manage both internal and external relationships from HR, Facilities, Accounting, Senior stakeholders to Building Management and Security.
• Oversee office operations to maintain a highly productive and organized work environment.
• Hands-on working with the team, working at the front desk and assisting the team with day-to