Workplace Exp Coordinator

About The Role

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do

• First point of contact for all those entering the facility.
• Greet them with a friendly and welcoming demeanor.
• Issue visitor and parking passes and follow security protocols.
• Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed.
• Cook up and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers.
• Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events.
• This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures.
• Notify appropriate parties to ensure the safety of all individuals in the building.
• Cook up and coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team.
• Follow specific directions as given by the manager.

What You’ll Need

• A High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• A working knowledge of Microsoft Office products such as Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Examples of reasonable accommodations in job application procedures for individuals with disabilities can be requested via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).