Workplace Coordinator
Base is America’s next‑generation power company. We’re rebuilding the foundation of modern civilization—electricity—by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
About the Role
The Workplace Coordinator / Workplace Associate owns the day‑to‑day front‑desk experience of our main Austin factory, across the street from our headquarters. This role supports the team, provides a friendly face to guests and team members alike, helps coordinate vendors to the correct area or team member, and keeps the culture strong. It is a high‑visibility, high‑trust position; you’ll be the first point of contact for guests, onboarding, and employees in the factory environment, and the person other teams count on to keep the space welcoming and organized.
Responsibilities
- Own the front desk and serve as the first point of contact for employees, visitors, candidates, vendors, and other guests.
- Coordinate onsite visits, notify interview panels when interviewers arrive, ensure everyone is welcome, and follow sign‑in procedures.
- Maintain the reception area, conference rooms, and shared spaces, keeping them clean, organized, stocked, and ready for employees and visitors.
- Support employee onboarding sessions, workplace events, and other day‑to‑day activities.
- Work closely with the broader Workplace team, IT, Security, and HR to assist various needs.
Requirements
- 1–3 years of experience in an office, workplace operations, or front‑desk role.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Professional, friendly, and approachable communication style with a strong customer‑service focus.
- Ability to work independently, exercise good judgment, and take initiative.
- Comfortable using Google Workspace, Jira, and other workplace tools.
- Spanish language skills are a plus, as the role regularly interacts with delivery drivers, vendors, and visitors who may primarily speak Spanish.
- Flexibility to occasionally adjust working hours to support business needs, including partial coverage during the second shift at the factory.
About the Team
Workplace at Base runs on the idea that the best offices are the ones people don’t have to think about. Supplies are stocked before anyone notices they’re low. Guests are greeted before they have to ask. Problems get fixed before they become complaints. That invisibility is the job, and it requires a lot of hard work. We believe a great workplace function is proactive, not reactive—anticipating needs instead of responding to tickets. Consistency across sites is key, even as we add more.
We are resourceful; most problems don’t need a bigger budget or a bigger team, just better judgment about what’s worth solving formally versus handling on the fly.
Our Values
- First Principles Thinking: Question assumptions. Principles > rules.
- Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
- Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
- Everyone’s an Owner: Follow through on commitments and own results.
- Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
- Committed to the Mission: Rebuilding the grid is a big challenge; we work hard because we care deeply about the impact we’re creating.
- Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
- We work in‑person. It’s not a 9‑to‑5. We are all‑in.