Working Supervisor

About the role

The WORKING SUPERVISOR is responsible to plan, direct, coordinate and ensure execution of all work related to the EMCOR Facilities Services (EMCOR) scope responsibility at the site is tracked, completed and recorded in the Computer Maintenance Management System (CMMS). The WORKING SUPERVISOR will ensure the client's expectations, site KPI’s and EMCOR goals are achieved. WORKING SUPERVISOR will develop action plans and Root Cause Analysis to correct all issues or underperforming services at the site. The WORKING SUPERVISOR is responsible for working with maintenance personnel and subcontractors to ensure duties are completed safely, effectively and properly documented within the CMMS, OSHA and internal standards. The WORKING SUPERVISOR will facilitate safety and operational meetings responsible for driving the safety and operating culture within their team. The WORKING SUPERVISOR will manage and respond to breakdowns and emergency calls and oversee time-critical repairs. The WORKING SUPERVISOR will also be responsible for supporting corporate projects and be the primary interface between EMCOR and the client at the facility, fostering an environment aligned with EMCOR values and culture. The WORKING SUPERVISOR will develop strategies to improve overall reliability of equipment, safety of teammates and overall cost to deliver services. The Working Supervisor will participate in customer meetings, develop relationships with customer points of contact and end users, and develop and deliver presentations related to the performance of their site.

Responsibilities

• Plan, Schedule and Coordinate all work through the CMMS system, facilitate Daily Maintenance Planning (DMP) meetings with the team, ensuring all SLA’s and KPI’s are met including on-time
• Organize workload to manage normal day-to-day activities and supervise teammates and subcontractors to ensure work is executed safely, on time and to the EMCOR quality standards. All documentation to be kept and organized in a manner to meet any customer audits
• Build relationships with the clients and participate in client meetings to understand priorities, objectives and make recommendations to improve facility productivity, quality of service, reduction of cost and improvement of overall KPI results.
• Model company & client policies and procedures.
• Identify, analyze, and resolve problems in a team environment
• Foster a positive work environment with associates performing work order audits focused on ensuring safety and quality expectations are met.
• Provide training, mentorship, and development, managing the review process focused on performance and representation of EMCOR values and culture
• Manage small projects on site and/or interact with the EMCOR corporate project team to assist with proposals, Scope of Work documents, and project
• Follow up on punch-list items and provide feedback to the corporate