Workforce Vocational Specialist

About the role

STEL, Inc. is the Chautauqua‑Allegheny region's leading and largest mental health residential rehabilitation and support provider. The Workforce Employment Specialist provides direct, person‑centered support to individuals who have experienced mental health issues to help them identify, secure and maintain competitive employment.

Program Type: Non‑Profit Supported Employment Services. Term: Full‑time/permanent. Location: Onsite in Jamestown, NY.

Responsibilities

• Provide community‑based support, ensuring service delivery is matched to each individual’s unique needs.
• Assist participants in sustaining integrated, competitive employment through regular contacts.
• Develop strategies to identify and address barriers to securing and maintaining employment.
• Advocate for and help implement reasonable accommodations in collaboration with employers and participants.
• Provide rapid re‑employment support, including updated job searches and application assistance.
• Assist participants in navigating benefits and work incentives to ensure financial stability during employment.
• Maintain accurate and timely documentation of all participant interactions.
• Complete and update Vocational Assessments, Individualized Employment Plans, and progress notes in accordance with OMH standards.
• Utilize the New York Employment Services System (NYESS) for data entry, progress tracking, and reporting.

Qualifications

• Bachelor’s degree in social work, psychology, human services, or a related field (Associates degree with 2+ years relevant experience may be considered).
• 1‑2 years of experience in human services, vocational coaching, or working with individuals with disabilities.
• Experience working directly with individuals in a supportive, recovery‑oriented capacity.
• Strong belief in the “Employment First” philosophy and the ability of individuals with serious mental illness to work in competitive jobs.
• Ability to work independently in the community and manage a flexible schedule.
• Strong communication skills for building relationships with both participants and local business owners.
• Proficiency with digital documentation systems and Microsoft Office.

Work Environment & Requirements

• Community‑based position with significant time spent in the field.
• Valid driver’s license and reliable vehicle required for frequent travel to employer sites and community meetings.
• Background checks required due to work with vulnerable populations.

Compensation

Starting at $19.57 per hour.

Benefits

• Paid‑time off and paid holidays.
• Affordable medical, dental, and vision coverage.
• 403(b) retirement plan.
• Company‑paid life insurance.
• Profit‑sharing plan.
• Sec. 125 plan, employee assistance plan, and more.

Schedule

Monday – Friday, 9 am – 5 pm.