Workforce Transformation Lead

About the role

The Workforce Transformation Specialist Lead (Program Specialist VI) works under the direction of the Workforce Transformation Director within the Health and Specialty Care System (HSCS) Workforce Transformation (WFT) team, part of Staff Support Services (SSS) in the Business Operations Unit. The role involves highly complex training and development work, data‑informed staff support activities, SharePoint site management, and process‑improvement initiatives for HSCS facilities across Texas. The position is based in Austin, TX (909 W 45th St #633 Bldg 3) and may include up to 50% travel to HSCS facilities.

Responsibilities

• Program and Project Management (40%): Plan, prioritize, and execute technical, training, research, policy, and administrative activities; collect, organize, analyze, and prepare materials for reports and presentations; design and deliver learning objectives, agendas, presentations, facilitator guides, and job aids using adult‑learning principles; lead virtual, in‑person, and hybrid training sessions; consult with HHSC partners and SSS leadership to resolve problems and assess program effectiveness; serve as lead on complex initiatives such as wellness, staff morale, engagement, and retention.
• Workforce Support Planning (30%): Assist with division‑wide strategic planning for SSS programs and workforce development; review information, identify trends, document results, and recommend improvements; oversee SharePoint site content and related Microsoft 365 tools (lists, trackers, dashboards, training records, spreadsheets) to ensure resources are accurate, accessible, consistently branded, and aligned with communication needs.
• Process Improvement (25%): Use analytical skills to identify barriers and develop solutions; help SSS leadership evaluate WFT programs, identify new program needs, and guide staff in integrating new methods; coordinate with internal and external stakeholders, prepare reports and presentations, and translate data findings into clear insights and recommendations; conduct studies and analyses of operations and prepare implementation recommendations.
• Related Work (5%): Perform other duties as assigned.

Qualifications

• Bachelor’s degree in training, leadership, coaching, or a related field preferred (education and experience may be substituted on a year‑for‑year basis).
• At least 2 years of experience working for Health and Specialty Care Systems.
• Experience developing, coordinating, facilitating, or evaluating training, staff development, employee engagement, or staff support activities.
• Experience collecting, organizing, analyzing, or reporting program, training, participation, feedback, or outcome data.
• Experience creating, editing, organizing, or maintaining SharePoint sites, pages, lists, libraries, dashboards, or resource repositories.
• Experience communicating with stakeholders, preparing written materials, presentations, reports, or recommendations, and supporting process‑improvement activities.

Skills

• Knowledge of local, state, and federal laws, public administration techniques, statistical analysis, research methods, training and marketing techniques, and program‑management processes.
• Knowledge of training and staff‑development principles, instructional design, curriculum development, adult‑learning practices, group dynamics, and interpersonal relations.
• Ability to develop learning objectives, agendas, facilitator guides, participant materials, job aids, and evaluation tools.
• Proficiency in program evaluation methods, data‑collection practices, feedback tools, performance measures, and techniques for assessing training effectiveness.
• Skill in facilitating workshops, team‑building activities, staff‑support sessions, and training in virtual, in‑person, and hybrid environments.
• Strong oral and written communication, stakeholder coordination, presentation development, report preparation, and data‑translation abilities.
• Advanced use of Microsoft 365 tools, SharePoint, dashboards, lists, trackers, training records, spreadsheets, and related software for content organization and documentation.
• Analytical ability to gather, correlate, and analyze facts; devise solutions; market programs; develop and interpret policies; and lead others.
• Ability to assess training needs, evaluate delivery methods, identify barriers and trends, and recommend practical improvements.
• Ability to manage SharePoint site content to ensure resources are accurate, accessible, user‑friendly, consistently branded, and aligned with SSS communication and training needs.
• Ability to adapt training delivery to diverse audiences, work collaboratively with the SSS team, and exercise initiative and independent judgment.

Benefits

• 100% paid employee health insurance for full‑time eligible employees.
• Defined benefit pension plan.
• Generous time‑off benefits.
• Numerous opportunities for career advancement.
• Comprehensive benefits package detailed on the “Benefits of Working at HHS” webpage.

Pay

Salary range: $5,098.66 – $6,701.75 per month (paid monthly). Salary Group: TEXAS‑B‑23. Position is non‑exempt.

Schedule

• Shift: Day.
• Telework eligible (subject to agency policy and operational needs).
• Travel up to 50% of the time to HSCS facilities across Texas.