Workforce Lead

About the role

As a Workforce Lead you will operate at the intersection of strategy, analytics, and executive decision‑making, serving as a trusted advisor to business leaders and key partners across Finance, Technology, Human Resources, and Vendor Management. You will influence talent investment priorities, align resources to business objectives, and position the organization’s people for success. Leveraging advanced analytics, workforce intelligence, and governance expertise, you will transform complex data into actionable insights that drive strategic workforce decisions, optimize hiring and contingent labor strategies, and support long‑term organizational growth. You will work with senior leaders to solve challenging business problems, improve workforce outcomes, and deliver the visibility needed for confident, data‑driven decisions in a rapidly evolving environment.

Key Responsibilities

• Workforce Analytics & Reporting: Develop and deliver analytics, reporting, and insights on headcount, hiring, organizational health, workforce trends, and in‑office expectations; analyze structures, spans, layers, composition, and staffing plans to identify risks and optimization opportunities; use advanced analytics tools and large datasets to produce decision‑ready materials for senior leadership; support tool enhancements, testing, and process improvements to ensure data accuracy.
• Workforce Governance & Controls: Administer request processes and governance activities to align with business strategy, workforce plans, financial targets, and staffing priorities; perform quality reviews of requests, data, and documentation for compliance; monitor management systems and dashboards, resolve exceptions, and drive timely completion of actions; partner with finance, HR, and other stakeholders to support planning, prioritization, and governance decisions; identify process, control, and reporting enhancements and serve as escalation point for workforce issues.
• Contingent Workforce Administration: Partner with vendor management and managed service providers to administer contingent workforce processes; maintain accurate workforce records; coordinate lifecycle activities such as extensions, status changes, onboarding, and related administrative updates.
• Early Talent Planning & Program Support: Support planning, allocation, and onboarding for internship, analyst, and early‑career talent programs; maintain workforce plans and talent rosters; collaborate with stakeholders to address placement, capacity, and hiring needs.
• SharePoint & Workforce Administration: Administer workforce‑related SharePoint access, support periodic access reviews and attestations; maintain documentation, records, and content repositories in accordance with governance, control, and record‑management requirements.

Required Qualifications

• 7+ years of Information Technology experience supporting Business Services, or equivalent demonstrated through work experience, training, military experience, or education.
• 3+ years of experience with Microsoft Excel for data preparation, reconciliation, analysis, and reporting.
• 3+ years of experience with workforce systems such as WRT, Workday, Beeline, or comparable platforms.
• 3+ years of experience in workforce governance, data quality, internal controls, and issue remediation.

Preferred Qualifications

• Excellent written, verbal, and presentation skills with the ability to explain complex findings to senior stakeholders.
• Strong organizational skills and ability to manage daily, weekly, seasonal, and ad‑hoc priorities accurately.
• Proven experience leading complex initiatives and influencing outcomes across business and technology teams without direct authority.
• Bachelor’s degree in business, finance, analytics, human resources, technology, or a related discipline.
• Experience with Alteryx.
• Intermediate proficiency with SharePoint administration and access management.
• Experience with organizational design analysis, including spans and layers.
• Experience supporting early talent programs or contingent workforce operations.
• Experience with user acceptance testing and implementation of workforce technology enhancements.
• Background in financial services or another highly regulated industry.

Job Expectations and Core Values

• Be Humble: You’re smart yet always interested in learning from others.
• Work Transparently: You always deal in an honest, direct, and transparent way.
• Take Ownership: You embrace responsibility and find joy in having the answers.
• Learn More: You regularly self‑educate and improve your skill set.
• Show Gratitude: You show appreciation and respect to those you work with.

Schedule

Hybrid work schedule with 3 days in the office and 2 days remote.