Workforce Success Specialist

Position Summary

Under the direction of the Success Manager, the Specialist contributes to the development and implementation of the on-the-job training and teacher preparation program. This includes providing support services such as coordinating childcare, tutoring, information and referral, and other supports for participants. These general functions are carried out in accordance with the Goals and Mission of the YMCA of the East Bay.

About the Role

The Early Educator Apprenticeship Program addresses the shortage of qualified workers in Head Start. Program participants are recruited from among the ranks of Head Start parents and community members, offering workers an on-ramp to a career ladder that articulates to the K-12 education system. Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program.

Responsibilities

• Deliver high quality programming that achieves the educational, administrative, and service delivery goals.
• Support apprenticeship program enrollment and participant progress.
• Work with Center Directors to consistently assess apprentice progress in work assignments.
• Document student's academic information which may include test scores, attendance and tardy record, support services, class schedules, progress report grades, grade deficiencies, appropriate email address, etc.
• Establish a rapport with apprentices and serve as a mentor, encouraging them to do well academically while balancing their life with work, family, etc., teaching them appropriate classroom behavior, dressing for success, and being responsible, including providing soft skills training.
• Motivate apprentices toward self-sufficiency by maintaining their education and training, upgrading of skills, developing self-confidence, and positive self-image.
• Meet regularly with the apprentices' instructors, school counselors, and others as needed for group and individual support.
• Participate in Department and other YMCA meetings.
• Establish a rapport with internal and external partners to improve the apprentices on-the-job training experiences, including the coordination of regular site visits and strength-based coaching services.
• Keep track of the apprentices' job performance on a weekly basis.
• Contribute to the development and administration of existing and potential grant-funded initiatives (e.g., grant proposals, quarterly reports, program budgets, tracking invoices and expenditures).
• Ensure that appropriate supplies are in stock to support the program.
• Cookordinate and/or provide apprentices' support services, including child care, tutoring, transportation, etc. for evening and weekend classes and events.
• Must be available to work some evenings and weekends when apprenticeship classes are in session. Specifically, 2:30-10 PM Tuesdays-Fridays; and 8am-4pm on Saturdays.

Qualifications

• Bachelor's Degree in social sciences or liberal arts, child development and/or early childhood education preferred.
• One year of combined experience in child development, professional development, academic guidance, mentoring, and program design/implementation preferred.
• Experience working with 2 and 4-year colleges/universities preferred.
• Experience serving dual language and immigrant populations, non-traditional college students, first-generation college students, and low-income workers is preferred.
• Bilingual English/Spanish proficiency is highly preferred to effectively support apprentices, families, and community partners.
• Strong verbal and written communication skills.
• Valid California Driver's License/proof of auto insurance/annual DMV check required.
• Criminal record clearance and health requirements that include physical exam, TB, and immunizations.
• Proficiency in Microsoft Word, Outlook, and other computer programs necessary to perform the duties of the job.

Skills

• Effective communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to manage multiple tasks and priorities.
• Ability to work with diverse populations.

Benefits

• Medical, Dental, and Vision Insurance – Full-time employees are eligible for heavily subsidized coverage with several plan options.
• Basic Life and AD&D Insurance, with options for Voluntary Life and AD&D coverage.
• Flexible Spending Accounts (FSA) for health and dependent care expenses.
• Long-Term Disability Insurance for added financial protection.
• Employee Assistance and Wellness Programs to support mental health and work-life balance.
• Commuter Benefits available for eligible employees.
• 12 Designated Holidays, including New Year’s Day.
• Paid Time Off for vacation and sick leave.
• Professional Development Opportunities and ongoing training to support your career growth.
• YMCA Membership Benefits and discounts on programs for you and your family.