Workforce Specialist

About the role

This position supports the full cycle pre-boarding, onboarding, and changes in terms of employment and offboarding processes for IEM-US. The role ensures the seamless integration of new employees into the organization.

Responsibilities

• Draft and issue offer letters and other necessary documentation, ensuring accuracy and compliance with organizational standards.
• Adhere to legal and organizational compliance requirements throughout the onboarding process, including background checks, I-9 verification, and other pre-employment screenings.
• Career Services
  • Coordinate and prepare all items required for new hire orientation sessions, including scheduling, logistics, materials, badge distribution, IEM Swag and facility tours.
  • Prepare and distribute new hire notifications to internal departments (e.g., IT, Facilities) to ensure resources and access are provided.
  • Organize and manage all onboarding documentation, including Employee Handbook, and explain company policies and procedures.
  • Enter and maintain accurate HR-related data in HRIS systems, ensuring timely updates and compliance with audit standards.
  • Partner with COE Benefits Specialist to orient new employees to company benefits and assist with enrollment process, ensuring accuracy and timely completion.
  • Act as the primary point of contact for new hires, addressing questions and concerns during onboarding and throughout their first 90 days. Continuously assess and enhance the onboarding experience based on employee feedback and HR best practices.
• Changes In Terms Of Employment
  • Prepare Personnel Action Forms and distribute for signatures, adhering to policies and procedures.
  • Ensure timely input of data into HRIS and other required systems.
• Employee Inquiry Management Via IEMHR Shared Services Inbox
  • Maintain a high level of professionalism and confidentiality in all communications.
  • Identify recurring topics or issues from incoming emails to help inform process improvements and FAQ documentation.
• Personnel File Management
  • Maintain accurate and organized personnel files in compliance with company policies and legal requirements.
  • Ensure all employee records, including hiring, performance, benefits, and disciplinary documentation, are updated in the UKG document management system.
  • File all necessary documentation on a weekly basis, ensuring completeness and compliance.
  • Absorb and organize personnel files for audits, legal inquiries, or internal reviews.
• Offboarding Support
  • Support offboarding procedures, including preparing termination letters, revoking system access, collecting assets, and updating records.
  • Ensure offboarding steps follow legal, compliance, and organizational policies.
• Additional HR Support
  • Assist the HR team with general daily administrative tasks as needed.
  • Participate in HR projects and initiatives aimed at improving internal processes and employee experience.

Qualifications

• Minimum of 3 years of experience in a Staffing Coordinator or Human Resources role.
• Proven expertise in developing and executing human resources strategies, including hiring, training, and orienting new employees.
• Excellent verbal and written communication skills to interact with all levels of staff and management.
• Bilingual (English/Spanish) is preferred.
• Solid understanding of human resources principles, practices, and standards.
• Highly responsible and reliable, with the ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• In-depth knowledge of current labor market regulations and relevant legal frameworks.