WorkForce Software, Lead Project Manager

WorkForce Software, an ADP company, is seeking a Lead Project Manager to oversee end-to-end client software implementation and integration projects. You will manage contractual deliverables, timelines, and client relationships while ensuring successful deployment of WorkForce Software’s suite of products. This role impacts clients’ daily operations and requires adaptability to diverse industries and geographies.

Responsibilities

• Exhibit honesty and compassion for customers’ needs.
• Manage the creation, execution, and analysis of project change orders and Scope of Work documents, including estimates.
• Create internal reporting and analysis for financial profitability across multiple complex projects.
• Collaborate internally using effective, diplomatic, and influential communication to achieve support and implement positive change initiatives.
• Cultivate innovation, confidence, and trust.
• Support associates with skills required for successful project planning, execution, and delivery.
• Establish and manage customer expectations, address delivery gaps, and mitigate risks to project success.

Requirements

• 8+ years of project management experience working with external customers.
• 8+ years of project management experience with enterprise software implementations.
• Entrepreneurial mindset to rapidly shift focus and respond to changing conditions.
• Familiarity with HR, Payroll, or Workforce Management (preferred).
• Knowledge of software development processes and cycles.
• Experience with Agile and/or Waterfall project methodologies.
• Ability to work flexible hours and travel up to 50%, with potential for international travel.
• Hybrid work model expected for associates near an ADP or WorkForce Software office.

A college degree is not required if you have equivalent skills or experience, such as the qualifications listed above or military experience.

Preferred Qualifications

• Industry expertise applied through in-depth client consultation and best practices.
• Ability to maintain focus and work effectively with multiple demands.
• Initiative to seek solutions and positive outcomes.
• Process-oriented with high attention to detail.
• Proficiency in Microsoft Office suite and experience with tools like Financial Force, Anaplan, or Confluence.
• Experience in the Human Capital Management (HCM) industry or knowledge of payroll.
• Certifications such as PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or similar.

Benefits

• Culture valuing equity, inclusion, and belonging with safe spaces for diverse perspectives.
• Business Resource Groups for global networking and shared interests.
• Agile, dynamic career growth with progression opportunities.
• Ongoing training, development, and mentorship.
• Comprehensive health benefits starting on Day 1, including medical, dental, vision, life insurance, and wellness programs.
• Short- and long-term disability coverage.
• Matched retirement savings.
• Charitable contribution match.
• Paid holidays, personal days, and vacation.
• Paid Volunteer Time Off for community engagement.

Pay

Base salary range: USD $86,600.00 – USD $161,600.00 per year. Additional compensation may include bonus, equity, or commissions. Actual compensation will not be less than the applicable minimum wage or exempt salary requirement under federal, state, or local laws.