Workforce Scheduling Specialist

About the role

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings! We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics. Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day. Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals. The Workforce Scheduling Specialist supports the Operations organization through advanced scheduling coordination, data analysis, and administrative functions. Serves as the site subject matter expert for scheduling systems, ensuring effective workforce planning, optimizing shift coverage, and supporting overtime, vacancy, and training needs. Analyzes operational data to develop reports, forecasts, and actionable recommendations for leadership. In addition to scheduling responsibilities, provides comprehensive administrative support by preparing reports, presentations, and communications; managing document control and records and in particular for operations procedure requirements; coordinating meetings, travel, and events; and supporting cross‑functional projects. Acts as a key resource for system troubleshooting, process improvement, and compliance with company policies, including fatigue management and document retention standards.

Responsibilities

• Analyzes Operations overtime contributors, drivers, and trends to identify potential forward‑looking actions and determine appropriate staffing or scheduling adjustments.
• Works with direct supervisors to implement schedule adjustments or other mitigations necessary to address identified fatigue management risks.
• Tracks and reports fatigue management exceptions and identifies trends or recurring issues requiring additional action.
• Advanced level of proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Visio, Publisher, and SharePoint) and Adobe Acrobat.
• Effective working knowledge of base HR timekeeping processes and IT platforms.
• Demonstrated ability to work effectively and with a high level of professionalism with Company Executives, customers, visitors and vendors.
• A desire to serve customers and employees with a positive and professional attitude.
• Excellent written and communication skills.
• Ability to handle sensitive information with discretion, integrity and the highest degree of confidentiality.
• Ability to work independently and within a team environment.
• Generates and distributes daily, weekly, and monthly reports; compiles site and statistical reports as needed.
• Supports Operations team with data tracking, variance analysis, and report updates.
• Analyzes data and presents business recommendations to senior management.
• Collaborates with cross‑functional teams on projects and ad hoc requests.
• Manages document control, including storage, tracking, versioning, retention, and retrieval in accordance with policies.
• Maintains organized and secure electronic and physical filing systems for document access and tracking.
• Processes document/data requests and tracks workflow status.
• Prepares agendas, presentations, reports, and internal/external communications; records and transcribes meeting minutes and dictation.
• Conducts research and compiles data for reporting and decision‑making.
• Manages multiple priorities, meets deadlines, and follows through on projects proactively.
• Maintains office supply inventory, including ordering, tracking, and verifying supplies.
• Coordinates travel arrangements and prepares materials for travel‑related meetings.
• Plans and coordinates events, programs, and conferences, including logistics, communications, and budget management.
• Processes work orders, requisitions, and purchase orders for facilities and invoices.
• Maintains departmental records and