Workforce Productivity Tool Leader

About the Role

This role sits at the intersection of business productivity, employee experience, technology adoption, and governance, ensuring that AI-enabled productivity, collaboration, and workplace efficiency tools such as Microsoft 365 Copilot, Anthropic Cowork, Microsoft Chat and Claude, workflow automation platforms, and related digital workplace solutions are used effectively, securely, and consistently across the enterprise.

Responsibilities

• Lead efforts to review and validate efficacy of AI-powered workforce productivity adoption programs.
• Partner effectively across Information Technology, Legal, Enterprise Risk, and other key stakeholders to ensure prioritized tools are enabled within organizational and regulatory guidelines.
• Define strategy for training, communications, and continuous feedback to help employees use approved tools effectively with a focus on measurable business value.
• Identify business challenges and opportunities for value creation (e.g., growth generation, capacity savings, cost reduction) that can be addressed through AI Workforce Productivity tools.
• Develop and execute a workforce productivity tools strategy aligned to business priorities, employee needs, and enterprise technology standards.
• Define and track metrics for adoption, usage, satisfaction, productivity gains, process improvement, and value realization.
• Establish and evolve capabilities to facilitate rapid experimentation of AI Workforce Productivity tools in a low-risk, safe, and secure manner.
• Define and maintain usage guidelines, guardrails, naming conventions, lifecycle practices, and governance standards for productivity tools.
• Monitor vendor roadmaps, new features, employee feedback, and emerging best practices in workforce productivity tools.

Requirements

• Bachelor’s degree in business, information systems, computer science, organizational effectiveness, communications, or a related field; equivalent experience may be considered.
• 7+ years of experience in digital workplace, productivity tools, enterprise technology adoption, change management, employee experience, or related roles.
• Strong working knowledge of Microsoft 365, Anthropic Cowork, Microsoft Copilot, and similar productivity and collaboration tools.
• Experience leading enterprise tool adoption, enablement, governance, or transformation initiatives across large or distributed organizations.
• Proven ability to translate business needs into practical technology-enabled solutions and adoption plans.
• Strong stakeholder management skills, including the ability to influence senior leaders, business partners, technical teams, and end users.
• Ability to use data, telemetry, feedback, and business outcomes to measure adoption and continuously improve programs.
• Understanding of security, compliance, records management, privacy, and responsible AI considerations in enterprise productivity tools.
• Experience in product management, transformation leadership, or related roles in a matrix organization.

Pay

For positions based in New Jersey or New York, the base salary range is $175,000–$215,000. The position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

Benefits

We offer a comprehensive benefits package focused on health, wellbeing, financial security, and professional development. Highlights include:

• Total Rewards Program covering health, wellbeing, and financial security for you and your family.
• Continuous learning and development opportunities.
• Employee Resource Groups (ERGs) with global chapters to foster inclusion and cultural awareness.
• Reasonable accommodations for job applicants and employees with disabilities.