Workforce Planning Program Manager
About the role
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.
The Workforce Planning Program Manager leads key programs, governance processes, and system-enabled practices that support enterprise workforce planning across Field and Store Support Center populations. This position is responsible for driving alignment between approved workforce plans, Workday position data, Adaptive Planning capabilities, organizational structures, reporting outputs, and business decision-making.
Responsibilities
- Lead the development, refinement, and ongoing governance of workforce planning processes, tools, reporting routines, and documentation standards
- Evaluate position requests, backfill requests, organizational changes, and HRBP or business requests to assess alignment with approved workforce plans and identify potential impacts
- Drive recommendations, analysis, and escalation support for requests or changes that may impact workforce plans, organizational structures, headcount assumptions, or planning governance
- Create and maintain positions in Workday alignment with approved workforce plans, position management standards, and organizational planning principles
- Review Workday position and organization data to identify misalignments, risks, data quality issues, or opportunities to improve workforce planning accuracy
- Develop and recommend improvements to Workday position management, supervisory organization structure, open position management, and workforce data integrity processes
- Analyze workforce data to identify trends, gaps, risks, inconsistencies, and opportunities for improved planning, governance, and organizational effectiveness
- Build, manage, and enhance Workday reporting needs related to workforce planning, position management, supervisory organizations, organizational structure, and workforce plan alignment
- Drive the continued expansion of Adaptive Planning for workforce planning, including data validation, report enhancements, dashboard improvements and maintenance, process integration, and planning use cases
- Translate complex workforce data and planning insights into clear summaries, recommendations, and decision-support materials for HR, business partners, and executive-level decision support
Qualifications
The ideal candidate combines strong analytical capability, systems knowledge, business judgment, and process improvement skills.
- Bachelors/4 Yr Degree in Human Resources, Business Administration, Data Analytics, Finance, Information Systems, or related field preferred
- 5+ years of relevant work experience
- Relevant Workday/Adaptive certifications a plus
Skills
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data validation, reporting tools, and dashboard or tracker creation
- Workday reporting experience required
- Workday Position Management experience required
- Experience with Adaptive Planning or similar workforce or financial planning tools preferred
- Experience with HR information systems, position management, organizational structures, or workforce data required
- Demonstrated experience leading programs, projects, process improvements, or cross-functional initiatives
- Strong analytical skills with ability to interpret workforce data, identify discrepancies, and summarize findings clearly
- Strong attention to detail and ability to work with high-volume, accuracy-sensitive data
- Strong communication skills with ability to explain complex data, process issues, recommendations, and workforce planning impacts to HR, business partners, and senior leaders
Pay
The annual salary for this role is $70,000.00 - $107,500.00.