Workforce Operations Assistant

Working with us takes a certain kind of person; we want someone who identifies with our values and is passionate about serving and making a difference in the lives of others. We seek employees who are willing to challenge themselves both personally and professionally.

About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to create career pathways for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships with employers and their intermediaries, as well as implement industry or sector partnerships.

Responsibilities

• Screen and field calls; manage calendars; arrange meetings and programmatic events.
• Prepare reports, filing, and data entry; receive and direct visitors.
• Provide general administrative and clerical support including mailing, scanning, faxing, and copying.
• Reserve space, order refreshments, and prepare presentation materials for meetings and workshops.
• Schedule participant intake, orientation, and workshops.
• Establish and maintain monthly and quarterly reports for internal and external customers as well as community partners.
• Develop and maintain a filing system; ensure files are organized, accurate, up-to-date, and clearly marked.
• Ensure quality control by verifying all documentation is scanned and accurate in the database and/or State Reporting System.
• Conduct follow-up services by contacting participants and documenting current status on a monthly basis.
• Conduct random file audits to ensure compliance with Federal, State, and local requirements.
• Perform word processing, create spreadsheets, and presentations as needed.

Requirements

• High School diploma or equivalent required.
• 2+ years of hands-on administrative support experience.
• Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook.
• Knowledge of operating standard office equipment.
• Excellent written and verbal communication skills.
• Ability to prioritize projects and strong problem-solving skills.
• Good research skills and attention to detail.
• Valid state driver’s license and ability to meet requirements for Eckerd’s Auto Insurance to drive for business purposes.
• Pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term and voluntary long-term disability.
• Group term life and AD&D insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

Pay

Hourly rate: $16